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16px}._call_pad_wrapper_pgj3x_13 ._action_area_wrapper_pgj3x_165 ._call_button_pgj3x_197{width:46px;height:46px}._call_pad_wrapper_pgj3x_13 ._action_area_wrapper_pgj3x_165 ._call_button_pgj3x_197 img{width:18px;height:18px}._call_pad_wrapper_pgj3x_13 ._action_area_wrapper_pgj3x_165 ._action_button_pgj3x_173{height:40px}._call_pad_wrapper_pgj3x_13 ._action_area_wrapper_pgj3x_165 ._action_button_pgj3x_173 img{width:16px;height:16px}}@media only screen and (max-width:1500px){._call_pad_wrapper_pgj3x_13 ._form_control_area_wrapper_pgj3x_64{padding:16px 18px}._call_pad_wrapper_pgj3x_13 ._form_control_area_wrapper_pgj3x_64 ._portion_pgj3x_69{margin-bottom:10px}._call_pad_wrapper_pgj3x_13 ._form_control_area_wrapper_pgj3x_64 ._portion_pgj3x_69 ._form_control_pgj3x_64{height:38px;font-size:13px}._call_pad_wrapper_pgj3x_13 ._dialer_area_wrapper_pgj3x_119{padding:14px 18px 6px}._call_pad_wrapper_pgj3x_13 ._dialer_area_wrapper_pgj3x_119 ._dial_button_pgj3x_126{min-height:46px}._call_pad_wrapper_pgj3x_13 ._dialer_area_wrapper_pgj3x_119 ._dial_button_pgj3x_126 ._no_pgj3x_147{font-size:18px}._call_pad_wrapper_pgj3x_13 ._dialer_area_wrapper_pgj3x_119 ._dial_button_pgj3x_126 ._letter_pgj3x_148{font-size:10px}}._available_main_wrapper_1thfw_1,._available_button_wrap_1thfw_5{position:relative}._button_two_1thfw_9 ._availability_wrapper_1thfw_9{border-radius:4px 0 0 4px}._button_two_1thfw_9 ._availability_wrapper_1thfw_9 ._inner_area_1thfw_12{border-radius:4px 0 0 4px;width:100%;left:1px}._availability_wrapper_1thfw_9{width:225px;height:42px;border-image-slice:1;position:relative;border-radius:4px;overflow:hidden}._availability_wrapper_1thfw_9._button_campaign_1thfw_26{width:220px;border-radius:0 4px 4px 0}._availability_wrapper_1thfw_9._button_campaign_1thfw_26 ._inner_area_1thfw_12{border-radius:0 4px 4px 0;width:calc(100% - 2px);left:0}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12{width:calc(100% - 2px);height:calc(100% - 2px);background-color:var(--lightGreenCiolor);position:absolute;top:0;left:0;right:0;bottom:0;margin:auto;border-radius:4px;padding:0 15px;cursor:pointer}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12 ._time_1thfw_49{font-size:10px}._availability_wrapper_1thfw_9:before{position:absolute;top:0;left:0;right:0;bottom:0;width:100%;height:100%;content:"";background:var(--gradientColorV2)}._availability_wrapper_1thfw_9 span{color:var(--greenColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:600;line-height:normal;cursor:pointer}._availability_wrapper_1thfw_9 span._bell_1thfw_72 img{margin-right:6px;filter:hue-rotate(-52deg)}._availablity_campaign_wrapper_1thfw_77 ._availability_wrapper_1thfw_9 ._inner_area_1thfw_12{background-color:#f8f2ff}._availablity_campaign_wrapper_1thfw_77 ._availability_wrapper_1thfw_9 ._inner_area_1thfw_12 span{color:#4e545f}._availablity_campaign_wrapper_1thfw_77 ._availability_wrapper_1thfw_9 ._inner_area_1thfw_12 span._bell_1thfw_72 img{filter:brightness(0) invert(0);opacity:.6}@media only screen and (max-width:1500px){._availability_wrapper_1thfw_9{width:200px}._availability_wrapper_1thfw_9._button_campaign_1thfw_26{width:185px}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12{padding:0 10px}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12 span{font-size:12px}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12 ._time_1thfw_49{font-size:10px}}@media only screen and (max-width:1130px){._availability_wrapper_1thfw_9{width:150px}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12{padding:0 8px}._availability_wrapper_1thfw_9 span{font-size:11px}}@media only screen and (max-width:991px){._available_main_wrapper_1thfw_1{margin-top:20px}._available_main_wrapper_1thfw_1 ._button_two_1thfw_9 ._availability_wrapper_1thfw_9{width:175px}._availability_wrapper_1thfw_9{width:282px}._availability_wrapper_1thfw_9 ._inner_area_1thfw_12{padding:0 8px}._availability_wrapper_1thfw_9 span{font-size:11px}}._availablity_pop_wrapper_l84vc_1{position:absolute;width:222px;top:calc(100% + 11px);bottom:auto;padding:0 0 14px;left:0;border-radius:8px;overflow:hidden;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;background-color:var(--whiteColor);z-index:9999;transform:translateY(115%)}._availablity_pop_wrapper_l84vc_1 ul{width:100%}._availablity_pop_wrapper_l84vc_1 ul li{width:100%;height:38px;display:flex;align-items:center;color:var(--textGrayColorV8);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px;padding:0 16px;cursor:pointer}._availablity_pop_wrapper_l84vc_1 ul li img{width:16px;margin-right:12px}._availablity_pop_wrapper_l84vc_1 ul li._status_level_l84vc_36{width:100%;height:42px;display:flex;align-items:center;color:var(--subHeadingColorV2);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;padding:0 16px}._campaignli_l84vc_50{top:3rem;right:0;left:auto;margin-top:0;transform:none}@media only screen and (max-width:750px){._campaignli_l84vc_50{top:0;right:0}}._logos_area_wrapper_17eix_1 ._main_logo_17eix_1{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:24px;letter-spacing:.48px;text-transform:uppercase;margin-left:13px}@media only screen and (max-width:1130px){._logos_area_wrapper_17eix_1 ._main_logo_17eix_1{font-size:10px}._logos_area_wrapper_17eix_1 ._main_logo_17eix_1 img{width:48px}._logos_area_wrapper_17eix_1 span img{width:107px}}@media only screen and (max-width:500px){._logos_area_wrapper_17eix_1{flex-direction:column}._logos_area_wrapper_17eix_1 span img{width:59px}._logos_area_wrapper_17eix_1 ._main_logo_17eix_1{font-size:7px;margin-left:0;line-height:11px}._logos_area_wrapper_17eix_1 ._main_logo_17eix_1 img{width:32px}}._profile_area_wrapper_1v3vz_1{position:relative;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:22px;text-align:right;margin-left:28px}._profile_area_wrapper_1v3vz_1 span._highlight_1v3vz_12{color:var(--primaryColor);font-size:16px;font-weight:600}._profile_area_wrapper_1v3vz_1 ._avatar_1v3vz_17{width:43px;height:43px;border-radius:100%;margin-left:8px;cursor:pointer}._profile_area_wrapper_1v3vz_1 ._down_arrow_icon_1v3vz_24{margin-left:8px;cursor:pointer;position:relative}._profile_area_wrapper_1v3vz_1 ._down_arrow_icon_1v3vz_24._active_1v3vz_29{transform:rotate(180deg)}@media only screen and (max-width:1230px){._profile_area_wrapper_1v3vz_1{font-size:12px;margin-left:18px}._profile_area_wrapper_1v3vz_1 span._highlight_1v3vz_12{font-size:14px}._profile_area_wrapper_1v3vz_1 ._avatar_1v3vz_17{width:35px;height:35px}._profile_area_wrapper_1v3vz_1 ._down_arrow_icon_1v3vz_24{margin-left:3px}}@media only screen and (max-width:1299px){._profile_area_wrapper_1v3vz_1 ._label_area_1v3vz_50{display:none}}@media only screen and (max-width:500px){._profile_area_wrapper_1v3vz_1{margin-left:10px}._profile_area_wrapper_1v3vz_1 ._avatar_1v3vz_17{margin-left:0}}._profile_pop_wrapper_zzmif_1{width:240px;background-color:var(--whiteColor);position:absolute;top:calc(100% + 10px);right:0;border-radius:8px;overflow:hidden;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a}._profile_pop_wrapper_zzmif_1 ._highlight_wrapper_zzmif_11{width:100%;text-align:center;text-align:left;padding:10px 16px;border-bottom:#ddd 1px solid}._profile_pop_wrapper_zzmif_1 ._highlight_wrapper_zzmif_11 ._highlight_zzmif_11{color:var(--primaryColor);font-size:16px;font-weight:600}._profile_pop_wrapper_zzmif_1 ._highlight_wrapper_zzmif_11{display:none}._profile_pop_wrapper_zzmif_1 ._section_zzmif_26{width:100%;border-bottom:var(--offWhiteColorV4) 1px solid}._profile_pop_wrapper_zzmif_1 ._section_zzmif_26 ul{width:100%}._profile_pop_wrapper_zzmif_1 ._section_zzmif_26 ul li{width:100%;position:relative}._profile_pop_wrapper_zzmif_1 ._section_zzmif_26 ul li a{width:100%;height:40px;display:block;display:flex;align-items:center;color:var(--textGrayColorV8);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px;padding:0 16px}._profile_pop_wrapper_zzmif_1 ._section_zzmif_26 ul li a img{width:16px;margin-right:12px}@media only screen and (max-width:1299px){._profile_pop_wrapper_zzmif_1 ._highlight_wrapper_zzmif_11{display:block}}._header_wrapper_88wts_1{width:100%;height:64px;padding:8px 19px;border-bottom:.5px solid var(--secondaryColor);background-color:var(--whiteColor);position:fixed;top:0;left:0;z-index:999;box-shadow:0 12px 16px -4px #1018280d}._search_icon_wrapper_88wts_15,._hamburger_icon_wrapper_88wts_19{display:none}._server_status_wrapper_88wts_23{margin-right:20px}._server_status_wrapper_88wts_23 li{background-color:#f8f8fa;padding:4px 8px;color:var(--primaryColor);text-align:right;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;display:flex;align-items:center;border-radius:20px;margin-right:13px}._server_status_wrapper_88wts_23 li._connected_88wts_44 ._status_88wts_44{background-color:#008344;border:#90f09b 1px solid}._server_status_wrapper_88wts_23 li._disConnected_88wts_48 ._status_88wts_44{background-color:#ef0803;border:#ff9595 1px solid}._server_status_wrapper_88wts_23 li img{margin-right:2px}._server_status_wrapper_88wts_23 li ._status_88wts_44{width:15px;height:15px;border-radius:100%;display:flex;align-items:center;justify-content:center;margin-left:13px}._server_status_wrapper_88wts_23 li ._status_88wts_44 img{margin-right:0}._server_status_wrapper_88wts_23 li:last-child{margin-right:0}@media only screen and (max-width:1500px){._server_status_wrapper_88wts_23{margin-right:20px}._server_status_wrapper_88wts_23 li{margin-right:10px;font-size:10px}}@media only screen and (max-width:991px){._hamburger_icon_wrapper_88wts_19{display:block;margin-left:20px}._hamburger_icon_wrapper_88wts_19 img{width:20px;opacity:.8}._search_icon_wrapper_88wts_15{display:block;margin-left:20px}._search_icon_wrapper_88wts_15 img{width:18px;opacity:.6}._mobile_wrap_action_avail_88wts_97{position:fixed;width:100%;height:100%;right:0;top:0;padding:20px;flex-direction:column;background-color:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:99;overflow:auto;display:none}._mobile_wrap_action_avail_88wts_97._active_88wts_112{display:flex}._search_mobile_wrapper_88wts_115{position:absolute;width:300px;top:54px;height:auto;right:50px;padding:20px;background-color:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;display:none;border-radius:8px}._search_mobile_wrapper_88wts_115._active_88wts_112{display:block}._mobile_wrap_action_avail_88wts_97{height:100%;width:100%;top:64px}}@media only screen and (max-width:500px){._header_wrapper_88wts_1{padding:8px 10px}}._panel_wrapper_za500_1{padding:17px 0}._panel_wrapper_za500_1 li{position:relative;margin-bottom:28px}._panel_wrapper_za500_1 li a{position:relative}._panel_wrapper_za500_1 li a ._icon_za500_11{width:44px;padding-left:10px;height:32px;border-radius:4px;display:flex;align-items:center;justify-content:center}._panel_wrapper_za500_1 li a ._icon_za500_11 img{filter:brightness(0) invert(1)}._panel_wrapper_za500_1 li a ._label_za500_23{position:absolute;top:0;left:57px;height:34px;padding:0 12px;border-radius:8px;background:var(--darkColorV2);display:inline-flex;align-items:center;color:var(--whiteColor);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:500;line-height:18px;text-wrap:nowrap;visibility:hidden;opacity:0;transition:all .5s ease-in-out}@media only screen and (max-width:500px){._panel_wrapper_za500_1 li a ._icon_za500_11{width:35px}}._skeleton_wrapper_7ee7g_1{width:100%;min-height:100vh;padding:136px 130px 0 201px;background-color:var(--offWhiteColorV8);position:fixed;top:0;left:0;z-index:9}@keyframes react-loading-skeleton{to{transform:translate(100%)}}.react-loading-skeleton{--base-color: #ebebeb;--highlight-color: #f5f5f5;--animation-duration: 1.5s;--animation-direction: normal;--pseudo-element-display: block;background-color:var(--base-color);width:100%;border-radius:.25rem;display:inline-flex;line-height:1;position:relative;-webkit-user-select:none;-moz-user-select:none;user-select:none;overflow:hidden}.react-loading-skeleton:after{content:" ";display:var(--pseudo-element-display);position:absolute;top:0;left:0;right:0;height:100%;background-repeat:no-repeat;background-image:var( --custom-highlight-background, linear-gradient( 90deg, var(--base-color) 0%, var(--highlight-color) 50%, var(--base-color) 100% ) );transform:translate(-100%);animation-name:react-loading-skeleton;animation-direction:var(--animation-direction);animation-duration:var(--animation-duration);animation-timing-function:ease-in-out;animation-iteration-count:infinite}@media(prefers-reduced-motion){.react-loading-skeleton{--pseudo-element-display: none}}._goodMorningPopWrapper_1v53c_1{display:flex;align-items:center;justify-content:center;position:fixed;top:0;left:0;width:100%;height:100%;z-index:9999;padding-left:64px}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13{width:395px;background-color:var(--whiteColor);border-radius:10px;overflow:hidden}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13 img{width:100%;position:relative;z-index:99}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24{width:100%;padding:16px;height:434px;background-image:url(/assets/dashboard/gif.png);background-position:center 40%;background-repeat:no-repeat;background-size:50%}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 h2,._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 p{color:var(--textGrayColorV10);font-family:var(--commonFont);font-style:normal;font-weight:600}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 h2{font-size:24px;line-height:24px;margin-bottom:15px}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 p{font-size:18px;line-height:26px;opacity:.6;font-weight:500}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 h4{color:var(--primaryColor);text-align:center;font-family:var(--designFont);font-size:23px;font-style:normal;font-weight:400;line-height:24px;letter-spacing:-.69px;width:100%;margin-bottom:30px}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._checkbox_1v53c_62{position:relative;margin-bottom:24px}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._checkbox_1v53c_62 input[type=checkbox]{opacity:0;position:absolute;top:0;left:0;width:20px;height:20px;cursor:pointer;z-index:9}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._checkbox_1v53c_62 input[type=checkbox]+label span{width:18px;height:18px;border:var(--primaryColor) 1px solid;border-radius:4px;display:block;position:relative;margin-right:10px}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._checkbox_1v53c_62 input[type=checkbox]+label span:before{width:20px;height:20px;background-image:url(/assets/dashboard/main_dashboard/check.png);background-repeat:no-repeat;background-position:center;background-size:70%;position:absolute;top:-2px;left:-2px;margin:auto;content:"";filter:brightness(0) invert(1);display:none}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._checkbox_1v53c_62 input[type=checkbox]:checked+label span{background-color:var(--primaryColor)}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._checkbox_1v53c_62 input[type=checkbox]:checked+label span:before{display:block}._goodMorningPopWrapper_1v53c_1 ._content_area_1v53c_24 ._action_button_1v53c_106{width:181px;height:44px;border-radius:8px;border:1px solid var(--primaryColor);background-color:var(--primaryColor);display:flex;align-items:center;justify-content:center;color:var(--whiteColor);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:500;line-height:24px;cursor:pointer}@media only screen and (max-width:500px){._goodMorningPopWrapper_1v53c_1{padding-left:0}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13{width:100%;height:100%;border-radius:0}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13 ._content_area_1v53c_24 h2{font-size:18px}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13 ._content_area_1v53c_24 p{font-size:14px;line-height:22px}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13 ._content_area_1v53c_24 h4{font-size:16px}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13 ._content_area_1v53c_24 ._action_button_1v53c_106{width:150px;font-size:14px}._goodMorningPopWrapper_1v53c_1 ._main_pop_1v53c_13 ._content_area_1v53c_24 ._checkbox_1v53c_62{font-size:14px}}._decline_incoming_call_pop_j8xpj_1{width:100%;position:fixed;top:0;left:0;height:100%;background-color:#0000004d;z-index:9999}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10{width:563px;background-color:#f9fafb;padding:10px;border-radius:2px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._header_widget_area_j8xpj_16{width:100%}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._header_widget_area_j8xpj_16 ._action_icons_j8xpj_19 li{margin-right:16px;cursor:pointer}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._header_widget_area_j8xpj_16 ._action_icons_j8xpj_19 li:last-child{margin-right:0}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._header_widget_area_j8xpj_16 ._action_icons_j8xpj_19 li img{cursor:pointer}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._header_widget_area_j8xpj_16 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37{width:100%;margin-top:15px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._drop_down_wrap_j8xpj_41{width:100%;height:44px;border:#d0d5dd 1px solid;border-radius:8px;padding:0 0 0 14px;position:relative}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._drop_down_wrap_j8xpj_41 ._error_j8xpj_49{position:absolute;bottom:-13px;left:0;color:red;font-size:12px;font-style:italic}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._drop_down_wrap_j8xpj_41 ._select_reason_drop_down_wrapper_j8xpj_57{width:calc(100% + 2px);position:absolute;top:calc(100% + 1px);left:-1px;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;border-radius:8px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._drop_down_wrap_j8xpj_41 ._select_reason_drop_down_wrapper_j8xpj_57 li{width:100%;padding:10px 16px;color:var(--textGrayColorV8);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px;cursor:pointer}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._drop_down_wrap_j8xpj_41 ._label_j8xpj_78{color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._drop_down_wrap_j8xpj_41 ._icon_j8xpj_86{width:48px;height:44px;display:flex;align-items:center;justify-content:center;cursor:pointer}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._text_area_j8xpj_94{width:100%;margin-top:12px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._text_area_j8xpj_94 textarea{width:100%;height:195px;padding:14px;border:#d0d5dd 1px solid;outline-style:none;background-color:none;color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px;resize:none;border-radius:8px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._text_area_j8xpj_94 textarea::-moz-placeholder{color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._form_area_wrapper_j8xpj_37 ._text_area_j8xpj_94 textarea::placeholder{color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._button_wrap_j8xpj_122{margin-top:12px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._button_wrap_j8xpj_122 ._button_j8xpj_122{width:133px;height:44px;border-radius:8px;color:var(--primaryColor);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:500;line-height:24px;border:var(--primaryColor) 1px solid;cursor:pointer;margin-right:16px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._button_wrap_j8xpj_122 ._button_j8xpj_122 img{margin-right:8px}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._button_wrap_j8xpj_122 ._button_j8xpj_122:last-child{margin-right:0}._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10 ._button_wrap_j8xpj_122 ._button_j8xpj_122:first-child{width:194px;color:var(--whiteColor);background-color:var(--primaryColor)}@media only screen and (max-width:600px){._decline_incoming_call_pop_j8xpj_1 ._decline_wrapper_j8xpj_10{width:350px}}._incomingCallcard_wrapper_1hjkb_1{width:442px;height:auto;position:fixed;top:65px;z-index:9;background-image:url(/assets/bg-DSVHB1LS.png);border-radius:5px;padding:10px 20px;margin-top:30px}._incomingCallcard_wrapper_1hjkb_1 ._time_count_1hjkb_12{position:absolute;top:16px;right:24px;color:#acbee2;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:600;line-height:normal}._incomingCallcard_wrapper_1hjkb_1 ._profile_area_1hjkb_23{width:100%;margin-bottom:33px}._incomingCallcard_wrapper_1hjkb_1 ._profile_area_1hjkb_23 ._image_avatar_1hjkb_27{width:137px;height:137px;border-radius:100%;-webkit-user-drag:none}._incomingCallcard_wrapper_1hjkb_1 ._incoming_button_1hjkb_33{padding:4px 12px;justify-content:center;align-items:center;border-radius:4px;background-color:#efe1e1;color:var(--secondaryColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:700;line-height:normal;position:relative;top:-20px}._incomingCallcard_wrapper_1hjkb_1 h2,._incomingCallcard_wrapper_1hjkb_1 ._no_1hjkb_49{color:var(--whiteColor);font-family:var(--commonFont);font-style:normal;line-height:normal}._incomingCallcard_wrapper_1hjkb_1 h2{margin-top:-3px;font-size:24px;font-weight:700;line-height:24px;margin-bottom:8px}._incomingCallcard_wrapper_1hjkb_1 ._no_1hjkb_49{font-size:14px;font-weight:500;opacity:.7}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67{width:100%;justify-content:space-between;margin-bottom:33px}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li{display:flex;flex-direction:column}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._heading_1hjkb_76{color:var(--whiteColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.72px;text-transform:uppercase;opacity:.5;margin-bottom:12px}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._label_1hjkb_88{color:var(--whiteColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:normal;opacity:.7}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._status_1hjkb_97{color:#99ffce;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._status_1hjkb_97 img{margin-right:8px}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108{width:100%;padding:0 12px}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108{padding:8px 12px;border-radius:2px;border:1px solid rgba(255,255,255,.5);color:#ffffff80;text-align:center;font-family:var(--commonFont);font-size:18px;font-style:normal;font-weight:500;line-height:normal;cursor:pointer;position:relative;overflow:hidden}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108._accept_1hjkb_127{background-color:#1d9d08;border-color:transparent;z-index:1}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108._accept_1hjkb_127:after{width:100%;height:100%;position:absolute;right:0;left:0;margin:auto;content:"";background-color:var(--primaryColor);z-index:-1;animation:_acceptButton_1hjkb_1 2s infinite both;border-radius:100%}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108._accept_1hjkb_127 ._label_1hjkb_88{color:var(--whiteColor);margin-right:20px}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108 img{margin-right:8px}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108 ._label_1hjkb_88{margin-right:10px}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108 ._tag_1hjkb_155{border-radius:2px;width:19px;height:17px;display:flex;align-items:center;justify-content:center;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:600;line-height:normal;background-color:#eaeaea80}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108 ._tag_1hjkb_155._d_1hjkb_169{color:#4e545f}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108 ._tag_1hjkb_155._a_1hjkb_127{color:var(--whiteColor)}._paddingL10px_1hjkb_176{padding-left:10px}@keyframes _acceptButton_1hjkb_1{0%{width:0;transform:scale(.2);opacity:0;filter:blur(5)}to{width:100%;transform:scale(2);transform-origin:center center;opacity:1;filter:blur(5)}}@media only screen and (max-width:600px){._incomingCallcard_wrapper_1hjkb_1{width:300px;left:0;right:0;top:20px;margin:auto;padding:20px}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67{margin-bottom:15px}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108{flex-direction:column}._incomingCallcard_wrapper_1hjkb_1 ._button_area_1hjkb_108 ._button_1hjkb_108{width:150px;margin-bottom:10px;font-size:14px;justify-content:space-between}._incomingCallcard_wrapper_1hjkb_1 ._time_count_1hjkb_12{font-size:12px;right:16px}._incomingCallcard_wrapper_1hjkb_1 ._profile_area_1hjkb_23 ._image_avatar_1hjkb_27{width:80px;height:80px}._incomingCallcard_wrapper_1hjkb_1 ._incoming_button_1hjkb_33{padding:4px 5px;font-size:10px}._incomingCallcard_wrapper_1hjkb_1 h2{font-size:18px}._incomingCallcard_wrapper_1hjkb_1 ._no_1hjkb_49{font-size:12px}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67{flex-direction:column}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li{flex-direction:row;justify-content:space-between;align-items:center;margin-bottom:10px}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._heading_1hjkb_76{margin-bottom:0;font-size:11px}._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._label_1hjkb_88,._incomingCallcard_wrapper_1hjkb_1 ._option_area_wrapper_1hjkb_67 li ._status_1hjkb_97{font-size:11px}}._call_card_wrap_1hjkb_254{border-radius:8px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257{width:100%;height:52px;border-radius:8px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._call_icon_1hjkb_262{margin-right:12px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._title_1hjkb_265,._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._sub_title_1hjkb_266{color:var(--whiteColor);font-family:var(commonFont);font-style:normal;font-weight:600;line-height:normal}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._title_1hjkb_265{font-size:20px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._sub_title_1hjkb_266{font-size:12px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 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(max-width:1500px){._call_card_wrap_1hjkb_254 ._call_option_card_wrapper_1hjkb_309 ._call_list_1hjkb_314{grid-gap:7px}}@media only screen and (max-width:1365px){._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._title_1hjkb_265{font-size:15px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._sub_title_1hjkb_266,._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._rec_text_1hjkb_282{font-size:10px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._time_1hjkb_12{font-size:12px}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._status_bound_1hjkb_292{font-size:8px;margin-right:10px}._call_card_wrap_1hjkb_254 ._call_option_card_wrapper_1hjkb_309 ._call_list_1hjkb_314{grid-gap:7px;padding:5px}._call_card_wrap_1hjkb_254 ._call_option_card_wrapper_1hjkb_309 ._call_list_1hjkb_314 li{font-size:10px}}@media only screen and (max-width:1200px){._call_card_wrap_1hjkb_254{flex:0 0 49%}}@media only screen and (max-width:991px){._call_card_wrap_1hjkb_254{flex:0 0 100%}}@media only screen and (max-width:500px){._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257{padding-top:15px;padding-bottom:15px;flex-direction:column;align-items:flex-start;height:auto}._call_card_wrap_1hjkb_254 ._card_header_1hjkb_257 ._status_bound_1hjkb_292{margin-top:10px}._call_card_wrap_1hjkb_254 ._call_option_card_wrapper_1hjkb_309 ._call_list_1hjkb_314{grid-template-columns:repeat(3,1fr)}._flotingVideo_1hjkb_406{width:440px}}._chatbutton_1hjkb_410{position:absolute;width:20%;height:6%;border-radius:10px;right:0;top:16%;display:flex;justify-content:center;align-items:center;cursor:pointer;background-color:#00539f;color:#fff}._flotingVideo_1hjkb_406{position:absolute;width:640px;max-height:54%;z-index:10;background-color:#e6e6e6;border-radius:10px;display:flex;flex-direction:column;justify-content:space-between;margin:0;padding:0;cursor:move}@media only screen and (max-width:750px){._flotingVideo_1hjkb_406{width:520px}}@media only screen and (max-width:600px){._flotingVideo_1hjkb_406{max-width:450px}}@media only screen and (max-width:530px){._flotingVideo_1hjkb_406{max-width:400px}}._loading_overlay_rkox3_2{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080;display:flex;justify-content:center;align-items:center;z-index:999}._loading_spinner_rkox3_15{border:8px solid #f3f3f3;border-top:8px solid #3498db;border-radius:50%;width:50px;height:50px;animation:_spin_rkox3_1 1s linear infinite}@keyframes _spin_rkox3_1{0%{transform:rotate(0)}to{transform:rotate(360deg)}}._audio_player_13mp0_1{width:100%;background:#f9fafb;padding:10px}._audio_player_13mp0_1 ._progress_bar_13mp0_6{flex:0 0 79%;width:79%}._audio_player_13mp0_1 ._progress_bar_13mp0_6 ._audio_wrap_13mp0_10{width:100%}._audio_player_13mp0_1 ._progress_bar_13mp0_6 ._time_13mp0_13{color:var(--darkColorV5);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;line-height:normal}._audio_player_13mp0_1 ._progress_bar_13mp0_6 audio{margin:0 5px;width:97%;height:32px}._audio_player_13mp0_1 ._control_13mp0_26 img{cursor:pointer}._audio_player_13mp0_1 ._control_13mp0_26 ._play_pause_wrap_13mp0_29{width:31px;height:31px;background-color:#e3e7f1;border-radius:100%;margin:0 5px;display:flex;align-items:center;justify-content:center;cursor:pointer}._common_popup_wrapper_13mp0_41{width:100%;height:100%;position:fixed;top:0;left:0;z-index:9999}._quality_form_wrapper_13mp0_50{border-radius:4px;background-color:var(--whiteColor);padding:0;width:calc(100% - 20px);max-width:1431px;height:auto;max-height:905px;position:relative;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:9999;-ms-overflow-style:none;scrollbar-width:none;overflow:auto}._quality_form_wrapper_13mp0_50::-webkit-scrollbar{display:none}._header_widget_area_13mp0_69{position:absolute;top:100;width:100%;margin-bottom:16px}._header_widget_area_13mp0_69._border_13mp0_75{border-bottom:rgba(0,0,0,.1) 1px 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E6E6E6"}._modal_content_syzco_111{background:#fff;border-radius:5px}._open_modal_btn_syzco_116{position:fixed;top:10px;right:10px;padding:10px;background-color:#007bff;color:#fff;border:none;cursor:pointer}._chat_pallet_wrapper_tqa1g_1{width:100%;flex:0 1 654px;background-image:url(/assets/interactionCenter/chatManagement/chatBg.png);background-repeat:no-repeat;background-size:cover;background-position:center;margin-top:8px;border-radius:10px;padding:15px;margin-bottom:15px;position:relative;overflow:auto;-ms-overflow-style:none;scrollbar-width:none}._chat_pallet_wrapper_tqa1g_1::-webkit-scrollbar{display:none}._chat_pallet_wrapper_tqa1g_1 ._message_type_tqa1g_20{color:var(--whiteColor);font-family:Inter;font-size:10px;font-style:normal;font-weight:600;line-height:normal;border-radius:2px;background-color:var(--textGrayColorV10);padding:1px 4px 2px;position:absolute;top:7px;right:7px}._chat_pop_wrapper_tqa1g_35{width:100%}._chat_pop_wrapper_tqa1g_35 li{width:100%;margin-bottom:40px}._chat_pop_wrapper_tqa1g_35 li:last-child{margin-bottom:0}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48{margin-top:5px}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48 span{background-color:#fffaee;margin-right:0;margin-left:6px}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._image_avatar_tqa1g_56{order:2;margin-right:0;margin-left:16px}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45{width:82%}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48 span{border-radius:12px;background-color:var(--whiteColor);padding:8px 16px;color:#000;font-size:14px;margin-right:6px;line-height:150%;box-shadow:0 4px 6px #00000008}._image_container_content_tqa1g_91{background:#fff;padding:20px;border-radius:10px;box-shadow:0 0 10px #0006;position:relative;text-align:center;margin-bottom:10px}._image_container_content_tqa1g_91 img{max-width:100%;max-height:100%}@media only screen and (max-width:600px){._chat_pop_wrapper_tqa1g_35 li{flex-direction:column}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._chat_prompt_area_wrapper_tqa1g_45{order:2}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._image_avatar_tqa1g_56 img{margin-left:0;margin-bottom:10px}._chat_pop_wrapper_tqa1g_35 li img{margin-right:0;margin-bottom:10px}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45{width:100%;flex-direction:column}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48{flex-direction:column}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48 span{margin-bottom:5px;font-size:12px}}._header_widget_area_tqa1g_138{width:100%;position:sticky;top:0;padding:10px 0;height:50%;background-color:var(--whiteColor)}._header_widget_area_tqa1g_138 ._action_icons_tqa1g_146 li{margin-right:16px}._header_widget_area_tqa1g_138 ._action_icons_tqa1g_146 li:last-child{margin-right:0}._header_widget_area_tqa1g_138 ._action_icons_tqa1g_146 li img{cursor:pointer}._header_widget_area_tqa1g_138 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._popup_tqa1g_164{position:fixed;left:50%;top:50%;transform:translate(-50%,-50%);background-color:#fff;padding:20px;border-radius:20px;z-index:9999;width:"100vw";max-height:85vh}._overlay_tqa1g_177{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080;z-index:9998}._time_text_tqa1g_106{color:#939394;font-size:12px}._chat_pop_wrapper_tqa1g_35{width:100%;max-height:506px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none}._chat_pop_wrapper_tqa1g_35::-webkit-scrollbar{display:none}._chat_pop_wrapper_tqa1g_35 li{width:100%}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45{margin-top:40px}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._chat_prompt_area_wrapper_tqa1g_45{order:1}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48 span{background-color:#fffaee}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._image_avatar_tqa1g_56{order:2}._chat_pop_wrapper_tqa1g_35 li._outgoing_tqa1g_45 ._image_avatar_tqa1g_56 img{margin-right:0;margin-left:16px}._chat_pop_wrapper_tqa1g_35 li._incoming_tqa1g_221{margin-top:40px}._chat_pop_wrapper_tqa1g_35 li._incoming_tqa1g_221 ._chat_prompt_area_wrapper_tqa1g_45{order:1}._chat_pop_wrapper_tqa1g_35 li._incoming_tqa1g_221 ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48 span{background-color:#fffaee}._chat_pop_wrapper_tqa1g_35 li img{flex:0 0 40px;width:40px;height:40px;border-radius:8px;margin-right:16px}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45{width:90%}._chat_pop_wrapper_tqa1g_35 li 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._image_avatar_tqa1g_56{margin-bottom:15px}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45{width:100%}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48{flex-direction:column;align-items:flex-end;margin-bottom:6px}._chat_pop_wrapper_tqa1g_35 li ._chat_prompt_area_wrapper_tqa1g_45 ._prompt_line_tqa1g_48 span{margin-bottom:5px;font-size:12px}}._date_range_popup_wrapper_tqa1g_301{width:899px;background-color:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;border-radius:8px;position:absolute;top:calc(24% + 3px);right:10%;z-index:9999}._date_range_popup_wrapper_tqa1g_301 ._date_range_filter_tqa1g_311{flex:0 0 164px;width:164px;background-color:#f9fafb;padding:10px 16px}._date_range_popup_wrapper_tqa1g_301 ._date_range_filter_tqa1g_311 li{width:100%;cursor:pointer}._date_range_popup_wrapper_tqa1g_301 ._date_range_filter_tqa1g_311 li span{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;letter-spacing:.07px;padding:10px;display:block;cursor:pointer}._date_range_popup_wrapper_tqa1g_301 ._date_range_filter_tqa1g_311 li ._input_tqa1g_333{width:100%;height:40px;color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;letter-spacing:.07px;border-radius:6px;border:1px solid var(--offWhiteColorV15);background-color:var(--whiteColor);padding:0 10px}._date_range_popup_wrapper_tqa1g_301 ._date_range_filter_tqa1g_311 li ._input_tqa1g_333::-moz-placeholder{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;letter-spacing:.07px}._date_range_popup_wrapper_tqa1g_301 ._date_range_filter_tqa1g_311 li 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5px}._date_range_popup_wrapper_tqa1g_301 ._calendar_area_wrapper_tqa1g_357 ._time_area_tqa1g_366 select:last-child{margin-right:0}._date_range_popup_wrapper_tqa1g_301 ._calendar_area_wrapper_tqa1g_357 ._time_area_tqa1g_366 span{margin-right:4px}._date_range_popup_wrapper_tqa1g_301 ._action_button_area_tqa1g_393{width:100%;padding:8px 20px;background-color:#f9fafb}._date_range_popup_wrapper_tqa1g_301 ._action_button_area_tqa1g_393 ._button_tqa1g_398{width:75px;height:38px;border-radius:6px;border:1px solid var(--offWhiteColorV15);background:var(--whiteColor);box-shadow:0 1px 2px #0000000d;margin-right:10px;cursor:pointer}._date_range_popup_wrapper_tqa1g_301 ._action_button_area_tqa1g_393 ._button_tqa1g_398:last-child{margin-right:0}._date_range_popup_wrapper_tqa1g_301 ._action_button_area_tqa1g_393 ._button_tqa1g_398._apply_tqa1g_411{background-color:var(--primaryColor);color:var(--whiteColor)}._prompt_wrap_1tqar_1{width:100%;padding:15px 130px 15px 0;background-color:var(--whiteColor);border-radius:12px;border:var(--primaryColor) 2px solid;margin-top:2px;position:relative}._prompt_wrap_1tqar_1 ._form_control_1tqar_11{width:100%;border:none;outline-style:none;padding:0 15px;color:#000c;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%;overflow:auto;-ms-overflow-style:none;scrollbar-width:none;resize:none}._prompt_wrap_1tqar_1 ._form_control_1tqar_11::-webkit-scrollbar{display:none}._prompt_wrap_1tqar_1 ._form_control_1tqar_11::-moz-placeholder{color:#0006;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%}._prompt_wrap_1tqar_1 ._form_control_1tqar_11::placeholder{color:#0006;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%}._prompt_wrap_1tqar_1 ._icon_wrap_1tqar_38{position:absolute;top:0;right:20px;height:100%}._prompt_wrap_1tqar_1 ._icon_wrap_1tqar_38 button{margin-right:22px;cursor:pointer}._prompt_wrap_1tqar_1 ._icon_wrap_1tqar_38 button:last-child{margin-right:0}@media only screen and (max-width:600px){._prompt_wrap_1tqar_1{padding:15px 10px;max-height:35%;display:flex;flex-direction:column;overflow:hidden}._prompt_wrap_1tqar_1 ._form_control_1tqar_11{order:2;padding:10px 10px 10px 0;min-height:150px}._prompt_wrap_1tqar_1 ._icon_wrap_1tqar_38{position:relative;order:1;right:0}}._chat_prompt_wrapper_kxnm9_1{width:100%;padding:18px;background-color:var(--lightWhiteColorV2);border-radius:8px}._chat_prompt_wrapper_kxnm9_1 ._ai_recomendation_wrapper_kxnm9_7{width:100%;border-radius:4px;border:1px solid rgba(0,0,0,.1);background:linear-gradient(90deg,#fff 18.12%,#f3ffea 92.86%);padding:10px;margin-bottom:14px;position:relative}._chat_prompt_wrapper_kxnm9_1 ._ai_recomendation_wrapper_kxnm9_7 img{margin-right:5px;width:21px}._chat_prompt_wrapper_kxnm9_1 ._ai_recomendation_wrapper_kxnm9_7 ._ai_heading_kxnm9_20{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;margin-bottom:4px}._chat_prompt_wrapper_kxnm9_1 ._ai_recomendation_wrapper_kxnm9_7 ._describe_kxnm9_31{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:22px;width:93%;display:block}._chat_prompt_wrapper_kxnm9_1 ._ai_recomendation_wrapper_kxnm9_7 ._thumb_icon_kxnm9_41{position:absolute;top:0;right:0;width:30px;height:40px;height:85%;padding:10px 0;justify-content:space-between}._chat_prompt_wrapper_kxnm9_1 ._ai_recomendation_wrapper_kxnm9_7 ._thumb_icon_kxnm9_41 img{cursor:pointer;margin-bottom:15px;width:16px}._chat_prompt_wrapper_kxnm9_1 ._recomendations_wrapper_kxnm9_56{width:100%;flex-wrap:wrap;margin-bottom:10px}._chat_prompt_wrapper_kxnm9_1 ._recomendations_wrapper_kxnm9_56 li{margin-right:17px;position:relative;cursor:pointer;margin-bottom:10px}._chat_prompt_wrapper_kxnm9_1 ._recomendations_wrapper_kxnm9_56 li._ai_kxnm9_7{color:var(--secondaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%}._chat_prompt_wrapper_kxnm9_1 ._recomendations_wrapper_kxnm9_56 li._ai_kxnm9_7 img{margin-right:3px}._chat_prompt_wrapper_kxnm9_1 ._recomendations_wrapper_kxnm9_56 li._bg_kxnm9_78{padding:2px 12px;background:var(--lightWhiteColorV2);background-color:var(--whiteColor);border:#e6e6e6 1px solid;border-radius:20px;color:#000;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%}._aiPop_wrapper_osjs2_1{width:222px;background-color:var(--whiteColor);border-radius:4px;position:absolute;top:10vh;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;padding:10px}._aiPop_wrapper_osjs2_1 h5{color:var(--textGrayColorV10);font-family:var(--commobFont);font-size:12px;font-style:normal;font-weight:400;line-height:150%}._aiPop_wrapper_osjs2_1 ._list_osjs2_19{width:100%}._aiPop_wrapper_osjs2_1 ._list_osjs2_19 li{cursor:pointer}._aiPop_wrapper_osjs2_1 ._list_osjs2_19 li img{margin-right:2px}._aiPop_wrapper_osjs2_1 ._list_osjs2_19 li{color:var(--textGrayColorV10);font-family:var(--commobFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;padding:10px 10px 10px 0;margin-bottom:0}._callEndPopup_wrapper_13gjd_1{position:fixed;top:0;left:0;width:100%;height:100%;z-index:9999}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9{width:728px;border-radius:8px;background-color:var(--whiteColor);padding:10px 20px 20px;position:relative;z-index:9999}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._header_wrapper_13gjd_17{width:100%;position:sticky;top:0}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._header_wrapper_13gjd_17 h4{color:#000;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._header_wrapper_13gjd_17 ._action_icons_13gjd_30 li{margin-right:16px}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._header_wrapper_13gjd_17 ._action_icons_13gjd_30 li:last-child{margin-right:0}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._header_wrapper_13gjd_17 ._action_icons_13gjd_30 li img{cursor:pointer}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._customer_info_13gjd_39{margin-top:30px;margin-bottom:24px}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._customer_info_13gjd_39 li{color:var(--textGrayColorV13);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px;margin-right:30px}._callEndPopup_wrapper_13gjd_1 ._call_end_main_wrapper_13gjd_9 ._customer_info_13gjd_39 li 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p{color:var(--textGrayColorV10);text-align:center;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;max-width:79%}._proces_share_wrapper_14ei9_100{width:100%;border-radius:4px;border:1px solid var(-offWhiteColorV16);background-color:var(--offWhiteColorV8);padding:10px}._proces_share_wrapper_14ei9_100 h5{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._proces_share_wrapper_14ei9_100 ._type_list_14ei9_115{width:100%;margin-top:8px}._proces_share_wrapper_14ei9_100 ._type_list_14ei9_115 li{width:100%;padding:6px 8px;background-color:var(--whiteColor);color:#000;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;text-transform:capitalize;margin-bottom:5px;cursor:pointer}._proces_share_wrapper_14ei9_100 ._type_list_14ei9_115 li:last-child{margin-bottom:0}._proces_share_wrapper_14ei9_100 ._type_list_14ei9_115 li._active_14ei9_76 img{transform:rotate(90deg)}._proces_share_wrapper_14ei9_100 ._form_buttons_wrapper_14ei9_139{width:100%;padding-bottom:24px;background-color:var(--whiteColor)}._proces_share_wrapper_14ei9_100 ._form_buttons_wrapper_14ei9_139 ._button_14ei9_35{height:41px;padding:0 12px;cursor:pointer;border-radius:4px;border:1px solid var(--subHeadingColorV2);color:#000;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;text-transform:capitalize;margin-right:12px}._proces_share_wrapper_14ei9_100 ._form_buttons_wrapper_14ei9_139 ._button_14ei9_35:last-child{margin-right:0}._share_area_button_wrap_14ei9_163{width:100%;position:relative}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167{width:100%;padding:16px 0}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167 input[type=checkbox]{opacity:0;position:absolute;top:0;left:0}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:500;line-height:24px}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167 label{display:flex;align-items:center;cursor:pointer}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167 input[type=checkbox]+label span{width:20px;height:20px;border:#8c95a5 2px solid;border-radius:2px;margin-right:10px;cursor:pointer;position:relative}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167 input[type=checkbox]:checked+label span{background-color:#98a2b3;border-color:#98a2b3}._share_area_button_wrap_14ei9_163 ._check_area_14ei9_167 input[type=checkbox]:checked+label span:before{background-image:url(/assets/interactionCenter/checkShare.png);background-position:center;background-repeat:no-repeat;background-size:75%;position:absolute;top:-2px;left:-2px;right:0;bottom:0;content:"";width:20px;height:20px;filter:brightness(0) invert(1)}._share_options_area_wrap_14ei9_219{width:90%;margin-bottom:6px}._share_options_area_wrap_14ei9_219 ._link_area_14ei9_223{flex:0 0 66.5%;border-radius:4px;border:1px solid var(--offWhiteColorV16);background-color:var(--offWhiteColorV8);padding:0 45px 0 10px;position:relative}._share_options_area_wrap_14ei9_219 ._form_control_14ei9_231{width:100%;height:44px;background-color:transparent;border:none;outline-style:none;color:#1119;font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._share_options_area_wrap_14ei9_219 ._copy_14ei9_244{position:absolute;top:0;bottom:0;margin:auto;right:14px;cursor:pointer}._share_options_area_wrap_14ei9_219 ._share_area_wrap_14ei9_252{flex:0 0 auto;border-radius:4px;height:46px;border:1px solid var(--offWhiteColorV16);background:var(--offWhiteColorV8);padding:0 10px;position:relative;margin-left:2px}._share_options_area_wrap_14ei9_219 ._share_area_wrap_14ei9_252 span{color:var(--subHeadingColorV2);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px;margin-right:12px}._share_options_area_wrap_14ei9_219 ._share_area_wrap_14ei9_252 ._icon_area_14ei9_271 li{margin-right:12px;cursor:pointer}._share_options_area_wrap_14ei9_219 ._share_area_wrap_14ei9_252 ._icon_area_14ei9_271 li:last-child{margin-right:0}._phone_no_panel_14ei9_279{width:90%;border-radius:4px;border:1px solid var(--offWhiteColorV16);background-color:var(--offWhiteColorV8);padding:0 45px 0 10px;position:relative}._phone_no_panel_14ei9_279 ._form_control_14ei9_231{width:100%;height:44px;border:none;background-color:transparent;outline-style:none;color:#1119;font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._phone_no_panel_14ei9_279 ._sent_14ei9_300{position:absolute;top:0;bottom:0;margin:auto;right:14px;cursor:pointer}@media only screen and (max-width:800px){._screen_record_wrapper_14ei9_1 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h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._agent_transfer_popup_wrapper_6xpii_1 ._main_wrapper_6xpii_9 ._head_area_6xpii_24 img{cursor:pointer;position:relative}._agent_transfer_popup_wrapper_6xpii_1 ._main_wrapper_6xpii_9 ._action_button_area_6xpii_40{padding:15px 0;position:relative}._agent_transfer_popup_wrapper_6xpii_1 ._main_wrapper_6xpii_9 ._action_button_area_6xpii_40 ._button_6xpii_44{width:133px;height:44px;border-radius:8px;color:var(--primaryColor);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:500;line-height:24px;border:var(--primaryColor) 1px solid;cursor:pointer;margin-right:16px}._agent_transfer_popup_wrapper_6xpii_1 ._main_wrapper_6xpii_9 ._action_button_area_6xpii_40 ._button_6xpii_44 img{margin-right:8px}._agent_transfer_popup_wrapper_6xpii_1 ._main_wrapper_6xpii_9 ._action_button_area_6xpii_40 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5px;position:relative;z-index:9999}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._head_area_tm606_17{width:100%;margin-bottom:16px}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._head_area_tm606_17 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._head_area_tm606_17 img{cursor:pointer}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._action_button_area_tm606_32{padding:15px 0}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._action_button_area_tm606_32 ._button_tm606_35{width:133px;height:44px;border-radius:8px;color:var(--primaryColor);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:500;line-height:24px;border:var(--primaryColor) 1px solid;cursor:pointer;margin-right:16px}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._action_button_area_tm606_32 ._button_tm606_35 img{margin-right:8px}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._action_button_area_tm606_32 ._button_tm606_35._bg_tm606_52{width:194px;color:var(--whiteColor);background-color:var(--primaryColor)}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57{width:100%}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 ._sharing_pallet_tm606_60{width:100%;cursor:pointer}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 ._sharing_pallet_tm606_60 ._sharingBox_tm606_64{width:100%;border-radius:4px;border:1px solid var(--offWhiteColorV16);background-color:var(--offWhiteColorV8);height:117px;text-align:center;cursor:pointer}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 ._sharing_pallet_tm606_60 ._sharingBox_tm606_64._active_tm606_73{background-color:var(--secondaryColor);border-color:var(--secondaryColor)}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 ._sharing_pallet_tm606_60 ._sharingBox_tm606_64._active_tm606_73 img{filter:brightness(0) invert(1)}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 ._sharing_pallet_tm606_60 ._sharingBox_tm606_64._active_tm606_73 p{color:var(--whiteColor)}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 img{margin-bottom:11px}._screen_record_wrapper_tm606_1 ._main_wrapper_tm606_9 ._screen_sharing_pallet_tm606_57 p{color:var(--textGrayColorV10);text-align:center;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;max-width:53%}._keypad_popup_wrapper_1jqpq_1{position:fixed;top:0;left:0;width:100%;height:100%;z-index:9999}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9{width:315px;border-radius:8px;background-color:var(--whiteColor);padding:10px 0 5px;z-index:9999;position:relative}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._head_area_1jqpq_17{width:100%;margin-bottom:16px;padding:0 20px}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._head_area_1jqpq_17 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._head_area_1jqpq_17 img{cursor:pointer}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._form_control_area_wrapper_1jqpq_33{width:100%;background:#fff5f5;padding:20px}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._form_control_area_wrapper_1jqpq_33 ._portion_1jqpq_38{width:100%}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._form_control_area_wrapper_1jqpq_33 ._portion_1jqpq_38 ._form_control_1jqpq_33{width:100%;height:44px;background-color:var(--whiteColor);color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px;outline-style:none;border:rgb(208,213,221) 1px solid;border-radius:8px;padding:0 14px;position:relative}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._dialer_area_wrapper_1jqpq_57{width:100%;display:grid;grid-template-columns:repeat(3,1fr);text-align:center;padding-top:10px}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._dialer_area_wrapper_1jqpq_57 ._dial_wrap_1jqpq_64{margin-bottom:24px;display:flex;flex-direction:column;cursor:pointer}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._dialer_area_wrapper_1jqpq_57 ._dial_wrap_1jqpq_64 ._no_1jqpq_70,._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._dialer_area_wrapper_1jqpq_57 ._dial_wrap_1jqpq_64 ._letter_1jqpq_70{font-family:var(--commonFont);font-style:normal;font-weight:600;line-height:normal}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._dialer_area_wrapper_1jqpq_57 ._dial_wrap_1jqpq_64 ._no_1jqpq_70{color:var(--textGrayColorV10);font-size:22px}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._dialer_area_wrapper_1jqpq_57 ._dial_wrap_1jqpq_64 ._letter_1jqpq_70{color:var(--subHeadingColorV2);font-size:14px}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._action_area_wrapper_1jqpq_84{width:100%;padding:0 0 20px;display:grid;grid-template-columns:repeat(3,1fr);text-align:center}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._action_area_wrapper_1jqpq_84 ._dial_wrap_1jqpq_64{display:flex;align-items:center;justify-content:center}._keypad_popup_wrapper_1jqpq_1 ._main_wrapper_1jqpq_9 ._action_area_wrapper_1jqpq_84 ._call_wrap_1jqpq_96{width:45px;height:45px;border-radius:100%;display:flex;align-items:center;justify-content:center;cursor:pointer;background-color:var(--primaryColor)}._call_card_wrap_14p12_1{width:100%;background-color:#dee5f3;border-radius:8px;margin-bottom:12px}._call_card_wrap_14p12_1 ._card_header_14p12_7{width:100%;height:52px;border-radius:8px;padding:0 18px}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._call_icon_14p12_13{margin-right:12px}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._title_14p12_16,._call_card_wrap_14p12_1 ._card_header_14p12_7 ._sub_title_14p12_17{color:var(--textGrayColorV10);font-family:var(commonFont);font-style:normal;font-weight:600;line-height:normal}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._title_14p12_16{font-size:20px}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._sub_title_14p12_17{font-size:12px}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._recording_14p12_30{margin-left:15px}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._rec_text_14p12_33{color:var(--textGrayColorV10);text-align:right;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;margin-left:8px}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._status_bound_14p12_43{padding:1px 4px 2px;border-radius:2px;background-color:var(--textGrayColorV10);color:var(--White, #fff);font-family:var(--commonFont);font-size:10px;font-style:normal;font-weight:600;line-height:normal}._call_card_wrap_14p12_1 ._card_header_14p12_7 ._time_14p12_54{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:normal}._call_card_wrap_14p12_1 ._call_option_card_wrapper_14p12_62{width:100%;height:75%;padding:0 6px 6px}._call_card_wrap_14p12_1 ._call_option_card_wrapper_14p12_62 ._call_list_14p12_67{display:flex;flex-direction:row;flex-wrap:wrap;background-color:var(--whiteColor);padding:12px;grid-gap:20px;height:100%}._call_card_wrap_14p12_1 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.ql-picker-label,.ql-toolbar.ql-snow .ql-picker.ql-expanded .ql-picker-options{border-color:#ccc}.ql-toolbar.ql-snow .ql-color-picker .ql-picker-item.ql-selected,.ql-toolbar.ql-snow .ql-color-picker .ql-picker-item:hover{border-color:#000}.ql-toolbar.ql-snow+.ql-container.ql-snow{border-top:0px}.ql-snow .ql-tooltip{background-color:#fff;border:1px solid #ccc;box-shadow:0 0 5px #ddd;color:#444;padding:5px 12px;white-space:nowrap}.ql-snow .ql-tooltip:before{content:"Visit URL:";line-height:26px;margin-right:8px}.ql-snow .ql-tooltip input[type=text]{display:none;border:1px solid #ccc;font-size:13px;height:26px;margin:0;padding:3px 5px;width:170px}.ql-snow .ql-tooltip a.ql-preview{display:inline-block;max-width:200px;overflow-x:hidden;text-overflow:ellipsis;vertical-align:top}.ql-snow .ql-tooltip a.ql-action:after{border-right:1px solid #ccc;content:"Edit";margin-left:16px;padding-right:8px}.ql-snow .ql-tooltip a.ql-remove:before{content:"Remove";margin-left:8px}.ql-snow .ql-tooltip a{line-height:26px}.ql-snow .ql-tooltip.ql-editing a.ql-preview,.ql-snow .ql-tooltip.ql-editing a.ql-remove{display:none}.ql-snow .ql-tooltip.ql-editing input[type=text]{display:inline-block}.ql-snow .ql-tooltip.ql-editing a.ql-action:after{border-right:0px;content:"Save";padding-right:0}.ql-snow .ql-tooltip[data-mode=link]:before{content:"Enter link:"}.ql-snow .ql-tooltip[data-mode=formula]:before{content:"Enter formula:"}.ql-snow .ql-tooltip[data-mode=video]:before{content:"Enter video:"}.ql-snow a{color:#06c}.ql-container.ql-snow{border:1px solid #ccc}._admin_header_wrapper_vd77n_1{width:100%;height:64px;padding:0 24px;background-color:var(--primaryColor)}._admin_header_wrapper_vd77n_1 ._left_vd77n_7 ._logo_vd77n_7{margin-right:27px}._admin_header_wrapper_vd77n_1 ._left_vd77n_7 ._toggle_menu_wrapper_vd77n_10 span{color:var(--whiteColor);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:500;line-height:normal}._admin_header_wrapper_vd77n_1 ._left_vd77n_7 ._toggle_menu_wrapper_vd77n_10 ._label_vd77n_18{margin:0 8px}._primary_tab_wrapper_yi9g8_1 li{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:normal;margin-right:48px;cursor:pointer;margin-bottom:21px}._primary_tab_wrapper_yi9g8_1 li:last-child{margin-right:0}._primary_tab_wrapper_yi9g8_1 li._active_yi9g8_15{font-weight:700;color:var(--secondaryColor)}._filter_table_wrap_yi9g8_20{width:100%}@media only screen and (max-width:750px){._primary_tab_wrapper_yi9g8_1 li{margin-right:20px;font-size:12px}}._filter_button_1j4lo_1{height:38px;padding:0 16px;display:flex;align-items:center;justify-content:center;border:var(--lightWhiteColor) 1px solid;color:var(--textGrayColorV8);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;border-radius:8px;cursor:pointer;margin-left:18px}._filter_button_1j4lo_1 ._filter_line_icon_1j4lo_21{margin-right:8px}._filter_button_1j4lo_1._active_1j4lo_24{background-color:#e6edf4}@media only screen and (max-width:1600px){._filter_button_1j4lo_1{padding:0 12px;font-size:11px}}@media only screen and (max-width:750px){._filter_button_1j4lo_1{margin-left:0}}._available_main_wrapper_1j4lo_39,._available_button_wrap_1j4lo_43{position:relative}._availability_wrapper_1j4lo_47{width:225px;height:42px;border-image-slice:1;position:relative;border-radius:4px;overflow:hidden}._availability_wrapper_1j4lo_47._button_campaign_1j4lo_55{width:220px;border-radius:0 4px 4px 0}._availability_wrapper_1j4lo_47._button_campaign_1j4lo_55 ._inner_area_1j4lo_59{border-radius:0 4px 4px 0;width:calc(100% - 2px);left:0}._availability_wrapper_1j4lo_47 ._inner_area_1j4lo_59{width:calc(100% - 2px);height:calc(100% - 2px);background-color:var(--lightGreenCiolor);position:absolute;top:0;left:0;right:0;bottom:0;margin:auto;border-radius:4px;padding:0 15px;cursor:pointer}._availability_wrapper_1j4lo_47 ._inner_area_1j4lo_59 ._time_1j4lo_78{font-size:10px}._availability_wrapper_1j4lo_47:before{position:absolute;top:0;left:0;right:0;bottom:0;width:100%;height:100%;content:"";background:var(--gradientColorV2)}._availability_wrapper_1j4lo_47 span{color:var(--greenColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:600;line-height:normal;cursor:pointer}._availability_wrapper_1j4lo_47 span._bell_1j4lo_101 img{margin-right:6px;filter:hue-rotate(-52deg)}._availablity_pop_wrapper_1j4lo_106{position:absolute;width:400px;top:-55px;bottom:auto;padding:0 0 14px;border-radius:8px;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;background-color:var(--whiteColor);z-index:999;transform:translateY(110%)}._availablity_pop_wrapper_1j4lo_106 ul{width:100%}._availablity_pop_wrapper_1j4lo_106 ul li{width:100%;height:38px;display:flex;align-items:center;color:var(--textGrayColorV8);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px;padding:0 16px;cursor:pointer}._availablity_pop_wrapper_1j4lo_106 ul li:hover{background-color:#e6edf4}._availablity_pop_wrapper_1j4lo_106 ul li img{width:16px;margin-right:12px}._availablity_pop_wrapper_1j4lo_106 ul li._status_level_1j4lo_142{width:100%;height:42px;display:flex;align-items:center;color:var(--subHeadingColorV2);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;padding:0 16px}._common_popup_wrapper_7hmjl_1{width:100%;height:100%;position:fixed;top:0;left:0;z-index:9999}._pop_audio_call_wrapper_7hmjl_10{border-radius:4px;background:var(--whiteColor);padding:10px;width:562px;position:relative;z-index:9999}._pop_audio_call_wrapper_7hmjl_10._supervisorAudioPOp_7hmjl_18{width:738px;padding:10px 24px 24px}._pop_email_wrapper_7hmjl_23{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:766px;max-height:810px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none;position:relative;z-index:9999}._pop_email_wrapper_7hmjl_23::-webkit-scrollbar{display:none}._quality_form_wrapper_7hmjl_39{border-radius:4px;background-color:var(--whiteColor);padding:0;width:calc(100% - 20px);max-width:1431px;height:auto;max-height:905px;position:relative;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:9999;-ms-overflow-style:none;scrollbar-width:none;overflow:auto}._quality_form_wrapper_7hmjl_39::-webkit-scrollbar{display:none}._video_call_wrapper_7hmjl_58{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:904px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none;position:relative;z-index:9999}._video_call_wrapper_7hmjl_58::-webkit-scrollbar{display:none}._pop_video_call_wrapper_7hmjl_73{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:720px;position:relative;z-index:9999}._pop_supervisor_audio_call_wrapper_7hmjl_82{border-radius:8px;background:var(--whiteColor);width:240px;position:relative;z-index:9999;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;padding:3px 3px 0}._pop_supervisor_chat_wrapper_7hmjl_92{border-radius:8px;background:var(--whiteColor);width:662px;position:relative;z-index:9999;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;padding:12px}._wfh_wrapper_7hmjl_102{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:693px;position:relative;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:9999}._violation_wrapper_7hmjl_112{border-radius:4px;background:var(--whiteColor);padding:0;width:923px;position:relative;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:9999}@media only screen and (max-width:600px){._pop_audio_call_wrapper_7hmjl_10{width:340px}._pop_email_wrapper_7hmjl_23{width:350px;height:80%;bottom:auto}._pop_video_call_wrapper_7hmjl_73,._video_call_wrapper_7hmjl_58{width:350px}._live_7hmjl_137{width:73px;font-size:12px;display:block}._live_7hmjl_137:before{width:5px;height:5px}._pop_supervisor_chat_wrapper_7hmjl_92,._wfh_wrapper_7hmjl_102,._violation_wrapper_7hmjl_112{width:350px}}._audio_player_1vxg0_1{width:100%;background:#f9fafb;border-radius:20px;padding:5px 1px}._audio_player_1vxg0_1 ._progress_bar_1vxg0_7{flex:0 0 100%;width:79%}._audio_player_1vxg0_1 ._progress_bar_1vxg0_7 ._audio_wrap_1vxg0_11{width:100%}._audio_player_1vxg0_1 ._progress_bar_1vxg0_7 ._time_1vxg0_14{color:var(--darkColorV5);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;line-height:normal}._audio_player_1vxg0_1 ._progress_bar_1vxg0_7 audio{margin:0 5px;width:97%;height:32px}._audio_player_1vxg0_1 ._control_1vxg0_27 img{cursor:pointer}._audio_player_1vxg0_1 ._control_1vxg0_27 ._play_pause_wrap_1vxg0_30{width:31px;height:31px;background-color:#e3e7f1;border-radius:100%;margin:0 5px;display:flex;align-items:center;justify-content:center;cursor:pointer}@media only screen and (max-width:600px){._audio_player_1vxg0_1{flex-direction:column}._audio_player_1vxg0_1 ._progress_bar_1vxg0_7{width:100%;flex:0 0 100%}}._header_widget_area_4zfjg_1{width:100%;padding:10px 0;background-color:var(--whiteColor);border-bottom:rgba(0,0,0,.1) 1px solid}._header_widget_area_4zfjg_1 ._action_icons_4zfjg_7 li{margin-right:16px}._header_widget_area_4zfjg_1 ._action_icons_4zfjg_7 li:last-child{margin-right:0}._header_widget_area_4zfjg_1 ._action_icons_4zfjg_7 li img{cursor:pointer}._header_widget_area_4zfjg_1 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._profile_header_wrap_4zfjg_25{width:100%;margin-top:14px;margin-bottom:17px}._profile_header_wrap_4zfjg_25 ._left_4zfjg_30 img{width:35px;height:35px;border-radius:100%;margin-right:10px}._profile_header_wrap_4zfjg_25 ._left_4zfjg_30 strong{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:24px}._profile_header_wrap_4zfjg_25 ._left_4zfjg_30 ._no_4zfjg_44{font-weight:500;opacity:.7}._profile_header_wrap_4zfjg_25 ._video_call_button_4zfjg_48{display:inline-flex;padding:4px 12px;justify-content:center;align-items:center;border-radius:4px;background-color:#efe1e1;color:var(--secondaryColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:700;line-height:normal}._video_call_pallet_4zfjg_63{width:100%;padding-bottom:10px;position:relative}._video_call_pallet_4zfjg_63 ._video_cover_4zfjg_68{flex:0 0 50%;height:508px;position:relative}._video_call_pallet_4zfjg_63 video{width:100%;height:100%;position:absolute;top:0;left:0;-o-object-fit:cover;object-fit:cover}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81{width:100%;height:37px;background-color:var(--textGrayColorV10);position:absolute;bottom:0;left:0}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81 ._control_wrap_4zfjg_89{flex:0 0 95%}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81 ._play_pause_button_4zfjg_92{background-color:#e3e7f1;width:24px;height:24px;display:flex;align-items:center;margin-left:10px;margin-right:10px;justify-content:center;border-radius:100%}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81 ._play_pause_button_4zfjg_92 img{margin-left:10px;cursor:pointer}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81 ._progress_track_4zfjg_107{width:96%;height:6px;border-radius:5px;background-color:#202122}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81 ._progress_track_4zfjg_107 ._progress_4zfjg_107{height:6px;background-color:var(--whiteColor);border-radius:5px}._video_call_pallet_4zfjg_63 ._video_control_track_4zfjg_81 ._time_4zfjg_118{color:#f8f8fa;font-size:12px;font-style:normal;font-weight:700;line-height:normal}@media only screen and (max-width:600px){._profile_header_wrap_4zfjg_25 ._left_4zfjg_30 strong,._profile_header_wrap_4zfjg_25 ._left_4zfjg_30 ._no_4zfjg_44{font-size:12px}._profile_header_wrap_4zfjg_25 ._left_4zfjg_30 img{width:20px;height:20px;margin-right:6px}._profile_header_wrap_4zfjg_25 ._video_call_button_4zfjg_48{padding:2px 8px;font-size:10px}}._head_area_igtkp_1{width:100%;background-color:#dfe6f5;border-radius:8px 8px 0 0;padding:4px 9px;height:50px}._head_area_igtkp_1 h4{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._head_area_igtkp_1 ._time_igtkp_16{color:var(--subHeadingColorV2);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:700;line-height:normal}._body_area_igtkp_25{width:100%}._body_area_igtkp_25 ._profile_area_igtkp_28{width:100%;border-bottom:#F2F4F7 1px solid;padding:8px 13px}._body_area_igtkp_25 ._profile_area_igtkp_28 ._name_igtkp_33,._body_area_igtkp_25 ._profile_area_igtkp_28 ._contact_igtkp_33{font-family:var(--commonFont);font-style:normal;line-height:normal}._body_area_igtkp_25 ._profile_area_igtkp_28 ._name_igtkp_33{color:var(--textGrayColorV10);font-size:14px;font-weight:500;margin-bottom:8px}._body_area_igtkp_25 ._profile_area_igtkp_28 ._contact_igtkp_33{color:var(--offWhiteColorV9);font-size:13px;font-weight:400;opacity:.8}._body_area_igtkp_25 ._profile_area_igtkp_28 img{width:37px;height:37px;border-radius:100%;margin-right:12px}._body_area_igtkp_25 ._list_area_igtkp_56{width:100%}._body_area_igtkp_25 ._list_area_igtkp_56 li{padding:10px 16px}._body_area_igtkp_25 ._list_area_igtkp_56 span{color:var(--textGrayColorV8);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px}._body_area_igtkp_25 ._list_area_igtkp_56 span img{margin-right:12px}._body_area_igtkp_25 ._list_area_igtkp_56 span._indicator_igtkp_73{color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:12px}._head_area_fzprt_1{width:100%;background-color:#f5dfe0;border-radius:8px 8px 0 0;padding:4px 9px;height:50px}._head_area_fzprt_1 h4{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._head_area_fzprt_1 ._time_fzprt_16{color:var(--subHeadingColorV2);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:700;line-height:normal}._body_area_fzprt_25{width:100%}._body_area_fzprt_25 ._profile_area_fzprt_28{width:100%;border-bottom:#f2f4f7 1px solid;padding:8px 13px}._body_area_fzprt_25 ._profile_area_fzprt_28 ._name_fzprt_33,._body_area_fzprt_25 ._profile_area_fzprt_28 ._contact_fzprt_34{font-family:var(--commonFont);font-style:normal;line-height:normal}._body_area_fzprt_25 ._profile_area_fzprt_28 ._name_fzprt_33{color:var(--textGrayColorV10);font-size:14px;font-weight:500;margin-bottom:8px}._body_area_fzprt_25 ._profile_area_fzprt_28 ._contact_fzprt_34{color:var(--offWhiteColorV9);font-size:13px;font-weight:400;opacity:.8}._body_area_fzprt_25 ._profile_area_fzprt_28 img{width:37px;height:37px;border-radius:100%;margin-right:12px}._body_area_fzprt_25 ._list_area_fzprt_57{width:100%}._body_area_fzprt_25 ._list_area_fzprt_57 li{padding:10px 16px;cursor:pointer}._body_area_fzprt_25 ._list_area_fzprt_57 span{color:var(--textGrayColorV8);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px}._body_area_fzprt_25 ._list_area_fzprt_57 span img{margin-right:12px}._body_area_fzprt_25 ._list_area_fzprt_57 span._indicator_fzprt_75{color:var(--textGrayColorV7);font-family:var(--commonFont);font-size:12px}._chat_table_wrapper_1rpcv_1{width:100%;overflow:auto}._chat_table_wrapper_1rpcv_1 table{width:100%;max-width:100%;border-collapse:collapse}._chat_table_wrapper_1rpcv_1 table thead tr{border-bottom:#D5DEEC 1px solid}._chat_table_wrapper_1rpcv_1 table thead tr th{color:var(--subHeadingColorV2);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;padding:0 0 10px;text-align:left;text-transform:uppercase}._chat_table_wrapper_1rpcv_1 table tbody tr{border-bottom:#D5DEEC 1px solid}._chat_table_wrapper_1rpcv_1 table tbody tr:last-child{border-bottom:none}._chat_table_wrapper_1rpcv_1 table tbody tr td{padding:10px 0;text-align:left}._chat_table_wrapper_1rpcv_1 table tbody tr td ._profile_area_1rpcv_34{width:100%;padding:8px 13px}._chat_table_wrapper_1rpcv_1 table tbody tr td ._profile_area_1rpcv_34 ._name_1rpcv_38,._chat_table_wrapper_1rpcv_1 table tbody tr td ._profile_area_1rpcv_34 ._contact_1rpcv_38{font-family:var(--commonFont);font-style:normal;line-height:normal;text-transform:none}._chat_table_wrapper_1rpcv_1 table tbody tr td ._profile_area_1rpcv_34 ._name_1rpcv_38{color:var(--textGrayColorV10);font-size:14px;font-weight:500;margin-bottom:8px}._chat_table_wrapper_1rpcv_1 table tbody tr td ._profile_area_1rpcv_34 ._contact_1rpcv_38{color:var(--offWhiteColorV9);font-size:13px;font-weight:400;opacity:.8}._chat_table_wrapper_1rpcv_1 table tbody tr td ._profile_area_1rpcv_34 img{width:37px;height:37px;border-radius:100%;margin-right:12px}._chat_table_wrapper_1rpcv_1 table tbody tr td ._type_area_1rpcv_62 img{margin-right:5px;width:18px;height:18px;border-radius:100%}._chat_table_wrapper_1rpcv_1 table tbody tr td ._type_area_1rpcv_62 span{color:#000;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;text-transform:none}._chat_table_wrapper_1rpcv_1 table tbody tr td ._type_area_1rpcv_62 span strong{font-weight:500}._chat_table_wrapper_1rpcv_1 table tbody tr td ._time_1rpcv_80{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;text-transform:none}._chat_table_wrapper_1rpcv_1 table tbody tr td ._action_1rpcv_89{width:100%}._chat_table_wrapper_1rpcv_1 table tbody tr td ._action_1rpcv_89 img{margin-right:26px;cursor:pointer}._chat_table_wrapper_1rpcv_1 table tbody tr td ._action_1rpcv_89 img:last-child{margin-right:0}@media only screen and (max-width:600px){._chat_table_wrapper_1rpcv_1 table{width:700px;max-width:700px}}._header_widget_area_115lt_1{width:100%;position:sticky;top:0;padding:10px 0;background-color:var(--whiteColor);margin-bottom:15px}._header_widget_area_115lt_1._violation_115lt_9{padding:10px 24px;margin-bottom:0;background-color:transparent}._header_widget_area_115lt_1._violation_115lt_9 ._left_115lt_14{margin-right:10px;cursor:pointer}._header_widget_area_115lt_1 ._action_icons_115lt_18 li{margin-right:16px}._header_widget_area_115lt_1 ._action_icons_115lt_18 li:last-child{margin-right:0}._header_widget_area_115lt_1 ._action_icons_115lt_18 li img{cursor:pointer}._header_widget_area_115lt_1 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._details_wrapper_115lt_36{width:100%;display:grid;grid-template-columns:1.5fr 2.5fr;margin-bottom:30px}._details_wrapper_115lt_36 h3{color:var(--darkColorV6);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;margin-bottom:4px}._details_wrapper_115lt_36 p{color:var(--darkColorV6);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px}._details_wrapper_115lt_36 p strong{font-weight:600}._details_wrapper_115lt_36 ._profile_area_115lt_62{width:100%;padding:8px 0}._details_wrapper_115lt_36 ._profile_area_115lt_62 ._name_115lt_66,._details_wrapper_115lt_36 ._profile_area_115lt_62 ._contact_115lt_66{font-family:var(--commonFont);font-style:normal;line-height:normal;text-transform:none}._details_wrapper_115lt_36 ._profile_area_115lt_62 ._name_115lt_66{color:var(--textGrayColorV10);font-size:14px;font-weight:500;margin-bottom:8px}._details_wrapper_115lt_36 ._profile_area_115lt_62 ._contact_115lt_66{color:var(--offWhiteColorV9);font-size:13px;font-weight:400;opacity:.8}._details_wrapper_115lt_36 ._profile_area_115lt_62 img{width:37px;height:37px;border-radius:100%;margin-right:12px}._violation_area_wrapper_115lt_91{width:100%;overflow:auto}._violation_area_wrapper_115lt_91 h3{color:var(--darkColorV6);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;margin-bottom:8px}._violation_area_wrapper_115lt_91 table{width:100%;max-width:100%;border-collapse:collapse}._violation_area_wrapper_115lt_91 table thead tr{border-top:1px solid var(--offWhiteColorV15);border-bottom:1px solid var(--offWhiteColorV15);background-color:#f9fafb}._violation_area_wrapper_115lt_91 table thead tr th{text-align:left;color:var(--darkColorV10);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:500;line-height:16px;letter-spacing:.06px;padding:12px 8px}._violation_area_wrapper_115lt_91 table tbody tr{border-bottom:1px solid var(--offWhiteColorV15)}._violation_area_wrapper_115lt_91 table tbody tr td{color:var(--darkColorV9);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;letter-spacing:.07px;text-transform:capitalize;padding:12px 8px}._violation_area_wrapper_115lt_91 table tbody tr td img{width:100%;height:61px;-o-object-fit:cover;object-fit:cover;cursor:pointer}._image_area_115lt_146{width:100%;padding:0 24px 24px}._image_area_115lt_146 img{width:100%}@media only screen and (max-width:600px){._details_wrapper_115lt_36{grid-template-columns:repeat(1,1fr)}._violation_area_wrapper_115lt_91 table{width:500px;max-width:500px}}._header_widget_area_144d3_2{width:100%;position:sticky;top:0;padding:10px 0;background-color:var(--whiteColor)}._header_widget_area_144d3_2 ._action_icons_144d3_9 li{margin-right:16px}._header_widget_area_144d3_2 ._action_icons_144d3_9 li:last-child{margin-right:0}._header_widget_area_144d3_2 ._action_icons_144d3_9 li img{cursor:pointer}._header_widget_area_144d3_2 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._time_text_144d3_27{color:#939394;font-size:12px}._chat_pop_wrapper_144d3_32{width:100%;max-height:506px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none}._chat_pop_wrapper_144d3_32::-webkit-scrollbar{display:none}._chat_pop_wrapper_144d3_32 li{width:100%}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45{margin-top:40px}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45 ._chat_prompt_area_wrapper_144d3_48{order:1}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45 ._chat_prompt_area_wrapper_144d3_48 ._prompt_line_144d3_51 span{background-color:#fffaee}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45 ._image_avatar_144d3_54{order:2}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45 ._image_avatar_144d3_54 img{margin-right:0;margin-left:16px}._chat_pop_wrapper_144d3_32 li._incoming_144d3_61{margin-top:40px}._chat_pop_wrapper_144d3_32 li._incoming_144d3_61 ._chat_prompt_area_wrapper_144d3_48{order:1}._chat_pop_wrapper_144d3_32 li._incoming_144d3_61 ._chat_prompt_area_wrapper_144d3_48 ._prompt_line_144d3_51 span{background-color:#fffaee}._chat_pop_wrapper_144d3_32 li img{flex:0 0 40px;width:40px;height:40px;border-radius:8px;margin-right:16px}._chat_pop_wrapper_144d3_32 li ._chat_prompt_area_wrapper_144d3_48{width:90%}._chat_pop_wrapper_144d3_32 li ._chat_prompt_area_wrapper_144d3_48 ._prompt_line_144d3_51{width:100%;color:#939394;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;margin-bottom:10px}._chat_pop_wrapper_144d3_32 li ._chat_prompt_area_wrapper_144d3_48 ._prompt_line_144d3_51 span{border-radius:12px;background:#e9f3f3;padding:8px 16px;color:#000;font-size:14px;margin-right:6px;line-height:150%}._join_button_144d3_99{width:100%;height:40px;background-color:var(--primaryColor);color:var(--whiteColor);cursor:pointer;border-radius:8px}._join_button_144d3_99 img{margin-right:8px}@media only screen and (max-width:600px){._chat_pop_wrapper_144d3_32 li{flex-direction:column}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45{margin-top:20px}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45 ._image_avatar_144d3_54{margin-bottom:15px;order:1}._chat_pop_wrapper_144d3_32 li._outgoing_144d3_45 ._chat_prompt_area_wrapper_144d3_48{order:2}._chat_pop_wrapper_144d3_32 li ._image_avatar_144d3_54{margin-bottom:15px}._chat_pop_wrapper_144d3_32 li ._chat_prompt_area_wrapper_144d3_48{width:100%}._chat_pop_wrapper_144d3_32 li ._chat_prompt_area_wrapper_144d3_48 ._prompt_line_144d3_51{flex-direction:column;align-items:flex-end;margin-bottom:6px}._chat_pop_wrapper_144d3_32 li ._chat_prompt_area_wrapper_144d3_48 ._prompt_line_144d3_51 span{margin-bottom:5px;font-size:12px}}._rating_144d3_141{display:flex;justify-content:center}._rating_144d3_141 input{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;margin-left:.5rem;margin-right:.5rem;position:relative;margin-bottom:0;color:#0006}._rating_144d3_141 input:before{content:"★";cursor:pointer;font-size:2rem}._rating_144d3_141 label{margin-left:1rem;margin-right:.5rem;position:relative;margin-bottom:0;color:#0006}._rating_144d3_141 label:before{content:"★";cursor:pointer;font-size:2rem}._rating_144d3_141 input:checked{color:#eab702}._table_responsive_wrap_11sab_1{overflow:scroll;min-height:370px;scroll-behavior:smooth}table._ticketTable_11sab_11 tbody td{text-transform:none}table._ticketTable_11sab_11 tbody td ._action_icons_11sab_14 li{margin-right:12px;cursor:pointer}table._ticketTable_11sab_11 tbody td ._action_icons_11sab_14 li:last-child{margin-right:0}table._ticketTable_11sab_11 tbody td._priority_11sab_21._high_11sab_21{color:var(--redColor)}table._ticketTable_11sab_11 tbody td._priority_11sab_21._midium_11sab_24{color:var(--yellowColor)}table._ticketTable_11sab_11 tbody td._priority_11sab_21._low_11sab_27{color:var(--greenColor)}table._ticketTable_11sab_11 tbody td._status_11sab_30{color:var(--primaryColor)}table thead td:nth-last-child(3){width:50px}table thead ._checkbox_11sab_43 input[type=checkbox]+label span{border-color:#8b83ba}table tbody td._icon_11sab_55 img{margin-right:5px}table tbody td img._active_11sab_58{cursor:pointer}table tbody td ._no_of_whf_11sab_61{color:var(--greenColor);display:flex;align-items:center;cursor:pointer}table tbody td ._no_of_whf_11sab_61 img{margin-right:5px}table tbody td ._no_of_whf_11sab_61 span{background-color:var(--redColor);color:var(--whiteColor);border-radius:2px;padding:0 2px;margin-left:3px}table tbody td ._action_icon_wrap_11sab_77 span{width:48px;height:40px;display:flex;align-items:center;justify-content:center;border-radius:4px;border:1px solid rgba(0,0,0,.1);background:var(--whiteColor);margin-right:12px}table tbody td ._action_icon_wrap_11sab_77 span:last-child{margin-right:0}table tbody td ._action_icon_wrap_11sab_77 span img{cursor:pointer}._leads_action_icons_11sab_122 li{cursor:pointer}._leads_action_icons_11sab_122 li:last-child{margin-right:0}._leadsTableTR_11sab_129 td{align-items:center;justify-content:center;text-align:center}._leadsTableHeadTR_11sab_135 td{justify-content:center;text-align:center;align-items:center}._no_interactions_11sab_141{display:flex;width:100%;height:10vh;justify-content:center;align-items:center;font-size:30px}._live_11sab_150{padding:4px 12px 4px 30px;background-color:#ef0404;color:var(--whiteColor);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;text-transform:uppercase;position:relative;display:block}._live_11sab_150:before{width:10px;height:10px;border-radius:100%;position:absolute;top:0;bottom:0;left:12px;margin:auto;content:"";background-color:var(--whiteColor)}._checkbox_11sab_43{position:relative}._checkbox_11sab_43 input[type=checkbox]{opacity:0;position:absolute;top:0;left:0;width:20px;height:20px;cursor:pointer;z-index:9}._checkbox_11sab_43 input[type=checkbox]+label span{width:20px;height:20px;border:var(--primaryColor) 2px solid;border-radius:3px;display:block;position:relative}._checkbox_11sab_43 input[type=checkbox]+label span:before{width:20px;height:20px;background-image:url(../../../../../assets//dashboard//main_dashboard/check.png);background-repeat:no-repeat;background-position:center;background-size:70%;position:absolute;top:-2px;left:-2px;margin:auto;content:"";filter:brightness(0) invert(1);display:none}._checkbox_11sab_43 input[type=checkbox]:checked+label span{background-color:var(--primaryColor)}._checkbox_11sab_43 input[type=checkbox]:checked+label span:before{display:block}._profile_wrap_11sab_219 img{margin-right:12px;width:37px;height:37px;border-radius:100%}._profile_wrap_11sab_219 ._name_11sab_225{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;text-transform:capitalize;display:block;margin-bottom:8px}._profile_wrap_11sab_219 ._phone_11sab_236{color:var(--offWhiteColorV9);font-family:var(--commonFont);font-size:13px;font-style:normal;font-weight:400;line-height:normal;opacity:.8}._ticket_id_11sab_246{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._badge_11sab_255{border-radius:2px;background-color:var(--offWhiteColorV10);padding:4px 10px}._action_11sab_14,._action_11sab_14 img{cursor:pointer}._sentiment_wrapper_11sab_268 img{margin-right:5px}._sentiment_wrapper_11sab_268 ._sentiment_11sab_268{width:auto;height:19px;padding:0 10px 0 16px;display:flex;align-items:center;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;border-radius:10px;position:relative;text-transform:capitalize}._sentiment_wrapper_11sab_268 ._sentiment_11sab_268._positive_11sab_286{background-color:#f0fff3;color:#008344}._sentiment_wrapper_11sab_268 ._sentiment_11sab_268._positive_11sab_286:before{background-color:#008344}._sentiment_wrapper_11sab_268 ._sentiment_11sab_268._negative_11sab_293{background-color:#ffe1e1;color:#e50b0b}._sentiment_wrapper_11sab_268 ._sentiment_11sab_268._negative_11sab_293:before{background-color:#e50b0b}._sentiment_wrapper_11sab_268 ._sentiment_11sab_268:before{width:6px;height:6px;border-radius:100%;position:absolute;top:0;bottom:0;margin:auto;left:5px;content:""}._editable_input_11sab_312{height:25px;width:100%;font-size:12px;padding:2px;text-align:center}._edit_icon_wrapper_11sab_320{display:flex;flex-direction:row}._edit_icon_wrapper_11sab_320 img{cursor:pointer}._editable_btn_11sab_328{display:flex;height:30px;align-items:center;justify-content:center;margin-bottom:5px;background-color:#00539f}@media only screen and (max-width:1500px){table td{text-overflow:ellipsis;white-space:nowrap!important;font-size:11px}table tbody td{font-size:11px;white-space:wrap!important}._profile_wrap_11sab_219 ._name_11sab_225,._profile_wrap_11sab_219 ._phone_11sab_236{font-size:12px}._ticket_id_11sab_246{font-size:11px}._badge_11sab_255{font-size:10px}._live_11sab_150{width:63px;font-size:10px;display:block;padding:4px 12px 4px 25px}._live_11sab_150:before{width:5px;height:5px}}._common_popup_wrapper_1wqqb_1{width:100%;height:100%;position:fixed;top:0;left:0;z-index:9999}._pop_audio_call_wrapper_1wqqb_10{border-radius:4px;background:var(--whiteColor);padding:10px;width:562px;position:relative;z-index:9999}._pop_email_wrapper_1wqqb_19{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:766px;max-height:810px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none;position:relative;z-index:9999}._pop_email_wrapper_1wqqb_19::-webkit-scrollbar{display:none}._video_call_wrapper_1wqqb_35{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:904px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none;position:relative;z-index:9999}._video_call_wrapper_1wqqb_35::-webkit-scrollbar{display:none}._pop_video_call_wrapper_1wqqb_50{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:720px;position:relative;z-index:9999}._pop_supervisor_audio_call_wrapper_1wqqb_59{border-radius:8px;background:var(--whiteColor);width:240px;position:relative;z-index:9999;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;padding:3px 3px 0}._pop_supervisor_chat_wrapper_1wqqb_69{border-radius:8px;background:var(--whiteColor);width:662px;position:relative;z-index:9999;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;padding:12px}._wfh_wrapper_1wqqb_79{border-radius:4px;background:var(--whiteColor);padding:0 24px 10px;width:693px;position:relative;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:9999}._violation_wrapper_1wqqb_89{border-radius:4px;background:var(--whiteColor);padding:0;width:923px;position:relative;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;z-index:9999}@media only screen and (max-width:600px){._pop_audio_call_wrapper_1wqqb_10{width:340px}._pop_email_wrapper_1wqqb_19{width:350px;height:80%;bottom:auto}._pop_video_call_wrapper_1wqqb_50,._video_call_wrapper_1wqqb_35{width:350px}._live_1wqqb_114{width:73px;font-size:12px;display:block}._live_1wqqb_114:before{width:5px;height:5px}._pop_supervisor_chat_wrapper_1wqqb_69,._wfh_wrapper_1wqqb_79,._violation_wrapper_1wqqb_89{width:350px}}._header_widget_area_1b9z3_1{width:100%;margin-bottom:16px}._header_widget_area_1b9z3_1 ._action_icons_1b9z3_5 li{margin-right:16px}._header_widget_area_1b9z3_1 ._action_icons_1b9z3_5 li:last-child{margin-right:0}._header_widget_area_1b9z3_1 ._action_icons_1b9z3_5 li img{cursor:pointer}._header_widget_area_1b9z3_1 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._audio_player_nao7e_1{width:100%;background:#f9fafb;border-radius:20px;padding:10px}._audio_player_nao7e_1 ._progress_bar_nao7e_7{flex:0 0 79%;width:79%}._audio_player_nao7e_1 ._progress_bar_nao7e_7 ._audio_wrap_nao7e_11{width:100%}._audio_player_nao7e_1 ._progress_bar_nao7e_7 ._time_nao7e_14{color:var(--darkColorV5);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;line-height:normal}._audio_player_nao7e_1 ._progress_bar_nao7e_7 audio{margin:0 5px;width:97%;height:32px}._audio_player_nao7e_1 ._control_nao7e_27 img{cursor:pointer}._audio_player_nao7e_1 ._control_nao7e_27 ._play_pause_wrap_nao7e_30{width:31px;height:31px;background-color:#e3e7f1;border-radius:100%;margin:0 5px;display:flex;align-items:center;justify-content:center;cursor:pointer}@media only screen and (max-width:600px){._audio_player_nao7e_1{flex-direction:column}._audio_player_nao7e_1 ._progress_bar_nao7e_7{width:100%;flex:0 0 100%}}._header_widget_area_1tm3d_1{width:100%;position:sticky;top:0;padding:10px 0;background-color:var(--whiteColor)}._header_widget_area_1tm3d_1 ._action_icons_1tm3d_8 li{margin-right:16px}._header_widget_area_1tm3d_1 ._action_icons_1tm3d_8 li:last-child{margin-right:0}._header_widget_area_1tm3d_1 ._action_icons_1tm3d_8 li img{cursor:pointer}._header_widget_area_1tm3d_1 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._email_area_1tm3d_26{width:100%}._email_area_1tm3d_26 h5,._email_area_1tm3d_26 h2,._email_area_1tm3d_26 p{color:var(--darkColorV6);font-family:var(--commonFont);font-style:normal;font-weight:600}._email_area_1tm3d_26 h5{font-size:12px;line-height:normal}._email_area_1tm3d_26 h2{font-size:18px;line-height:31px;margin-bottom:26px}._email_area_1tm3d_26 p{font-size:16px;font-weight:400;line-height:31px}._email_area_1tm3d_26 p span{color:var(--secondaryColor);font-weight:600}@media only screen and (max-width:600px){._email_area_1tm3d_26 p{font-size:14px}._email_area_1tm3d_26 h5{margin-bottom:5px}._email_area_1tm3d_26 h2{font-size:15px;line-height:24px}}._header_widget_area_1ums8_1{width:100%;padding:10px 0;background-color:var(--whiteColor);border-bottom:rgba(0,0,0,.1) 1px solid}._header_widget_area_1ums8_1 ._action_icons_1ums8_7 li{margin-right:16px}._header_widget_area_1ums8_1 ._action_icons_1ums8_7 li:last-child{margin-right:0}._header_widget_area_1ums8_1 ._action_icons_1ums8_7 li img{cursor:pointer}._header_widget_area_1ums8_1 h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._profile_header_wrap_1ums8_25{width:100%;margin-top:14px;margin-bottom:17px}._profile_header_wrap_1ums8_25 ._left_1ums8_30 img{width:35px;height:35px;border-radius:100%;margin-right:10px}._profile_header_wrap_1ums8_25 ._left_1ums8_30 strong{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:24px}._profile_header_wrap_1ums8_25 ._left_1ums8_30 ._no_1ums8_44{font-weight:500;opacity:.7}._profile_header_wrap_1ums8_25 ._video_call_button_1ums8_48{display:inline-flex;padding:4px 12px;justify-content:center;align-items:center;border-radius:4px;background-color:#efe1e1;color:var(--secondaryColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:700;line-height:normal}._video_call_pallet_1ums8_63{width:100%;padding-bottom:10px;position:relative}._video_call_pallet_1ums8_63 ._video_cover_1ums8_68{flex:0 0 50%;height:508px;position:relative}._video_call_pallet_1ums8_63 video{width:100%;height:100%;position:absolute;top:0;left:0;-o-object-fit:cover;object-fit:cover}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81{width:100%;height:37px;background-color:var(--textGrayColorV10);position:absolute;bottom:0;left:0;padding:0 12px}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81 ._control_wrap_1ums8_90{flex:0 0 93%}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81 ._play_pause_button_1ums8_93{background-color:#e3e7f1;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border-radius:100%}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81 ._play_pause_button_1ums8_93 img{margin-left:10px;cursor:pointer}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81 ._progress_track_1ums8_106{width:96%;height:6px;border-radius:5px;background-color:#202122}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81 ._progress_track_1ums8_106 ._progress_1ums8_106{height:6px;background-color:var(--whiteColor);border-radius:5px}._video_call_pallet_1ums8_63 ._video_control_track_1ums8_81 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h4{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal}._time_text_103wu_26{color:#939394;font-size:12px}._chat_pop_wrapper_103wu_31{width:100%;max-height:506px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none}._chat_pop_wrapper_103wu_31::-webkit-scrollbar{display:none}._chat_pop_wrapper_103wu_31 li{width:100%}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44{margin-top:40px}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44 ._chat_prompt_area_wrapper_103wu_47{order:1}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44 ._chat_prompt_area_wrapper_103wu_47 ._prompt_line_103wu_50 span{background-color:#fffaee}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44 ._image_avatar_103wu_53{order:2}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44 ._image_avatar_103wu_53 img{margin-right:0;margin-left:16px}._chat_pop_wrapper_103wu_31 li._incoming_103wu_60{margin-top:40px}._chat_pop_wrapper_103wu_31 li._incoming_103wu_60 ._chat_prompt_area_wrapper_103wu_47{order:1}._chat_pop_wrapper_103wu_31 li._incoming_103wu_60 ._chat_prompt_area_wrapper_103wu_47 ._prompt_line_103wu_50 span{background-color:#fffaee}._chat_pop_wrapper_103wu_31 li img{flex:0 0 40px;width:40px;height:40px;border-radius:8px;margin-right:16px}._chat_pop_wrapper_103wu_31 li ._chat_prompt_area_wrapper_103wu_47{width:90%}._chat_pop_wrapper_103wu_31 li ._chat_prompt_area_wrapper_103wu_47 ._prompt_line_103wu_50{width:100%;color:#939394;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;margin-bottom:10px}._chat_pop_wrapper_103wu_31 li ._chat_prompt_area_wrapper_103wu_47 ._prompt_line_103wu_50 span{border-radius:12px;background:#e9f3f3;padding:8px 16px;color:#000;font-size:14px;margin-right:6px;line-height:150%}._join_button_103wu_98{width:100%;height:40px;background-color:var(--primaryColor);color:var(--whiteColor);cursor:pointer;border-radius:8px}._join_button_103wu_98 img{margin-right:8px}@media only screen and (max-width:600px){._chat_pop_wrapper_103wu_31 li{flex-direction:column}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44{margin-top:20px}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44 ._image_avatar_103wu_53{margin-bottom:15px;order:1}._chat_pop_wrapper_103wu_31 li._outgoing_103wu_44 ._chat_prompt_area_wrapper_103wu_47{order:2}._chat_pop_wrapper_103wu_31 li ._image_avatar_103wu_53{margin-bottom:15px}._chat_pop_wrapper_103wu_31 li ._chat_prompt_area_wrapper_103wu_47{width:100%}._chat_pop_wrapper_103wu_31 li ._chat_prompt_area_wrapper_103wu_47 ._prompt_line_103wu_50{flex-direction:column;align-items:flex-end;margin-bottom:6px}._chat_pop_wrapper_103wu_31 li ._chat_prompt_area_wrapper_103wu_47 ._prompt_line_103wu_50 span{margin-bottom:5px;font-size:12px}}._database_confirmation_popup_eiu4x_1{width:100%;height:100%;position:fixed;top:0;left:0;background-color:#0000004d;z-index:9999}._database_confirmation_popup_eiu4x_1 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var(--offWhiteColorV15);background:var(--whiteColor);color:var(--gdarkColorV9);font-family:var(--commonColor);font-size:15px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.075px;text-transform:capitalize;cursor:pointer;margin-right:16px}._database_confirmation_popup_eiu4x_1 ._main_area_wrapper_eiu4x_10 button:last-child{margin-right:0}._database_confirmation_popup_eiu4x_1 ._main_area_wrapper_eiu4x_10 button._bg_eiu4x_68{background-color:#3b82f6;color:var(--whiteColor);border-color:#3b82f6}@media only screen and (max-width:500px){._database_confirmation_popup_eiu4x_1 ._main_area_wrapper_eiu4x_10{width:350px}._database_confirmation_popup_eiu4x_1 ._main_area_wrapper_eiu4x_10 h2{font-size:18px}}._dashboard_wrapper_940i6_1{width:100%;height:100%;padding:42px;position:relative}._dashboard_wrapper_940i6_1 ._top_card_wrapper_940i6_7{width:100%;display:grid;grid-template-columns:repeat(4,1fr);grid-gap:33px}._section_area_wrapper_940i6_14{width:100%;margin-top:45px;display:grid;grid-template-columns:2.5fr 1fr;grid-gap:40px}._section_area_wrapper_940i6_14 ._section_940i6_14{width:100%}._table_section_area_wrapper_940i6_25{margin-top:45px}@media only screen and (max-width:1600px){._dashboard_wrapper_940i6_1{padding:24px 23px}._dashboard_wrapper_940i6_1 ._top_card_wrapper_940i6_7{grid-gap:23px}._dashboard_wrapper_940i6_1 ._section_area_wrapper_940i6_14{margin-top:24px;gap:24px}}@media only screen and (max-width:1250px){._section_area_wrapper_940i6_14{grid-template-columns:repeat(1,1fr)}}@media only screen and (max-width:1100px){._dashboard_wrapper_940i6_1 ._top_card_wrapper_940i6_7{grid-template-columns:repeat(2,1fr)}}@media only screen and (max-width:750px){._dashboard_wrapper_940i6_1{padding:15px}._dashboard_wrapper_940i6_1 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._card_wrapper_d0rbz_30{width:100%;display:flex;justify-content:space-between;gap:24px}._dashboard_wrapper_d0rbz_1 ._message_queue_wrapper_d0rbz_36{flex:0 0 60%;width:60%;border-radius:8px;padding:1px}._section_area_wrapper_d0rbz_43{width:100%;margin-top:45px;display:grid;grid-template-columns:2.5fr 1fr;grid-gap:40px}._section_area_wrapper_d0rbz_43 ._section_d0rbz_43{width:100%}._table_section_area_wrapper_d0rbz_54{margin-top:45px}@media only screen and (max-width:1600px){._dashboard_wrapper_d0rbz_1{padding:24px 23px}._dashboard_wrapper_d0rbz_1 ._top_card_wrapper_d0rbz_7{grid-gap:23px}._dashboard_wrapper_d0rbz_1 ._section_area_wrapper_d0rbz_43{margin-top:24px;gap:24px}._dashboard_wrapper_d0rbz_1 ._team_overview_wrapper_d0rbz_18 ._top_card_wrapper_d0rbz_7{grid-gap:0}._dashboard_wrapper_d0rbz_1 ._message_queue_wrapper_d0rbz_36{flex:0 0 50%;width:50%}}@media only screen and (max-width:1250px){._section_area_wrapper_d0rbz_43{grid-template-columns:repeat(1,1fr)}}@media only screen and (max-width:1100px){._dashboard_wrapper_d0rbz_1 ._top_card_wrapper_d0rbz_7{grid-template-columns:repeat(2,1fr)}}@media only screen and (max-width:1200px){._dashboard_wrapper_d0rbz_1 ._team_overview_wrapper_d0rbz_18 ._card_wrapper_d0rbz_30{gap:0;flex-wrap:wrap}._dashboard_wrapper_d0rbz_1 ._team_overview_wrapper_d0rbz_18 ._card_wrapper_d0rbz_30 ._top_card_wrapper_d0rbz_7{flex:0 0 100%;width:100%}._dashboard_wrapper_d0rbz_1 ._message_queue_wrapper_d0rbz_36{flex:0 0 100%;width:100%;margin-top:24px}}@media only screen and (max-width:750px){._dashboard_wrapper_d0rbz_1{padding:15px}._dashboard_wrapper_d0rbz_1 ._top_card_wrapper_d0rbz_7{grid-template-columns:repeat(1,1fr);grid-gap:15px}._dashboard_wrapper_d0rbz_1 ._section_area_wrapper_d0rbz_43{margin-top:15px;grid-gap:15px}._dashboard_wrapper_d0rbz_1 ._table_section_area_wrapper_d0rbz_54{margin-top:20px}}._interection_center_wrapper_tab_button_1xfqg_1{padding-left:14px;overflow-x:auto;white-space:nowrap}._interection_center_wrapper_tab_button_1xfqg_1 li{padding:0 16px;cursor:pointer;height:49px;position:relative}._interection_center_wrapper_tab_button_1xfqg_1 li._active_1xfqg_12{background-color:var(--whiteColor);border:var(--nnInteractionBorder) 2px solid;border-bottom:none;border-radius:12px 12px 0 0;padding:12px 16px}._interection_center_wrapper_tab_button_1xfqg_1 li._active_1xfqg_12:after{display:none}._interection_center_wrapper_tab_button_1xfqg_1 li ._avatar_1xfqg_22{width:30px;height:30px;margin-right:8px}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27,._interection_center_wrapper_tab_button_1xfqg_1 li ._time_1xfqg_28{color:var(----textGrayColorV10);text-align:right;font-family:var(--headingFont);font-style:normal;line-height:normal}._interection_center_wrapper_tab_button_1xfqg_1 li ._live_time_1xfqg_35{margin-top:3px}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27{display:flex;flex-direction:column;font-size:15px;font-weight:700;text-align:left;color:var(--nnHeader)}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27 ._live_1xfqg_35{margin-top:.2rem}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27 ._live_1xfqg_35 img{width:30px;height:15px}._interection_center_wrapper_tab_button_1xfqg_1 li ._time_1xfqg_28{font-size:12px;font-weight:600;opacity:.7}._interection_center_wrapper_tab_button_1xfqg_1 li ._type_icon_1xfqg_58{margin-left:17px}._interection_center_wrapper_tab_button_1xfqg_1 li ._icon_1xfqg_61{margin-left:13px}@media only screen and (max-width:600px){._interection_center_wrapper_tab_button_1xfqg_1{overflow:auto}._interection_center_wrapper_tab_button_1xfqg_1 li{flex:0 0 40%;width:40%;padding:0 10px}._interection_center_wrapper_tab_button_1xfqg_1 li:first-child{flex:0 0 30px}._interection_center_wrapper_tab_button_1xfqg_1 li._active_1xfqg_12{padding:5px 8px;border:var(--nnHeader) 1px solid;border-bottom:none}._interection_center_wrapper_tab_button_1xfqg_1 li ._type_icon_1xfqg_58{margin-left:5px}._interection_center_wrapper_tab_button_1xfqg_1 li ._type_icon_1xfqg_58 img{width:16px}._interection_center_wrapper_tab_button_1xfqg_1 li ._icon_1xfqg_61{margin-left:5px}._interection_center_wrapper_tab_button_1xfqg_1 li ._icon_1xfqg_61 img{width:16px}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27 span{font-size:10px}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27 ._live_time_1xfqg_35,._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27 ._live_time_1xfqg_35 ._live_1xfqg_35{display:block}._interection_center_wrapper_tab_button_1xfqg_1 li ._name_details_1xfqg_27 ._live_time_1xfqg_35 ._time_1xfqg_28{display:block;text-align:left;font-size:9px;margin-top:3px}._interection_center_wrapper_tab_button_1xfqg_1 li ._avatar_1xfqg_22{width:17px;height:17px}}._tab_wrapper_tz2pt_1{width:100%;background-color:var(--whiteColor);border:#e0a5c1 1px solid;border-radius:4px;margin-top:-1px}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8{width:100%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11{flex:0 0 28%;width:28%;padding:18px;border-right:rgba(0,0,0,.2) 1px solid;height:810px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11::-webkit-scrollbar{display:none}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11._common_width_tz2pt_24{flex:0 0 40%;width:40%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28{flex:0 0 72%;width:72%;height:810px;overflow:auto;-ms-overflow-style:none;scrollbar-width:none}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28._common_width_tz2pt_24{flex:60%;width:60%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28::-webkit-scrollbar{display:none}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28 ._ticket_main_wrap_tz2pt_43{position:relative}._no_interactions_tz2pt_47{display:flex;width:100%;height:80vh;justify-content:center;align-items:center;font-size:30px}._verify_customer_tz2pt_56{border:1px solid var(--Primary, #015eb0);background:var(--Primary, #015eb0);width:139px;height:40px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:var(--whiteColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;position:absolute;top:0;bottom:0;right:9px;margin:auto;cursor:pointer}._verify_customer_tz2pt_56 img{margin-right:8px}@media only screen and (max-width:1300px){._verify_customer_tz2pt_56{width:136px;height:34px;top:-36px;bottom:0;right:4px;font-size:12px}}@media only screen and (max-width:1500px){._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11{flex:0 0 36%;width:36%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11._common_width_tz2pt_24{flex:0 0 48%;width:48%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28{flex:0 0 64%;width:64%}}@media only screen and (max-width:1365px){._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11{flex:0 0 36%;width:36%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11._common_width_tz2pt_24{flex:0 0 48%;width:48%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28{flex:0 0 64%;width:64%}}@media only screen and (max-width:1200px){._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8{flex-wrap:wrap}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11{flex:0 0 100%;width:100%;display:flex;height:auto;flex-wrap:wrap;justify-content:space-between}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._left_wrapper_tz2pt_11._common_width_tz2pt_24{flex:0 0 100%;width:100%}._tab_wrapper_tz2pt_1 ._management_wrapper_tz2pt_8 ._right_wrapper_tz2pt_28{flex:0 0 100%;width:100%;height:auto}}@media only screen and (max-width:800px){._no_interactions_tz2pt_47{height:80vh;justify-content:center;align-items:center;font-size:20px}}._callerTab_wrapper_p6ktt_1{width:100%;border-bottom:rgba(0,0,0,.2) 1px solid;padding-left:18px}._callerTab_wrapper_p6ktt_1 li{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;padding:8px 44px;border:var(--whiteColor) 1px solid;border-bottom:none;border-radius:10px 10px 0 0;position:relative;z-index:1;cursor:pointer}._callerTab_wrapper_p6ktt_1 li:after{width:100%;height:calc(100% + 1px);position:absolute;top:0;left:0;background-color:var(--whiteColor);content:"";z-index:-1;border-radius:10px 10px 0 0;opacity:0}._callerTab_wrapper_p6ktt_1 li._active_p6ktt_33{border-color:#0003}._callerTab_wrapper_p6ktt_1 li._active_p6ktt_33:after{opacity:1}@media only screen and (max-width:1500px){._callerTab_wrapper_p6ktt_1 li{padding:8px 25px}}@media only screen and (max-width:750px){._callerTab_wrapper_p6ktt_1{overflow:auto}}._callerTabContentWrapper_1pxu5_1{width:100%;padding:10px 18px}._chat_prompt_wrapper_1pxu5_6{width:100%;padding:18px;display:flex;justify-content:center;align-items:center;background-color:var(--lightWhiteColorV2);border-radius:8px}._chat_prompt_wrapper_1pxu5_6 ._ai_recomendation_wrapper_1pxu5_15{width:100%;border-radius:4px;border:1px solid rgba(0,0,0,.1);background:linear-gradient(90deg,#fff 18.12%,#f3ffea 92.86%);padding:10px;margin-bottom:14px;position:relative}._chat_prompt_wrapper_1pxu5_6 ._ai_recomendation_wrapper_1pxu5_15 img{margin-right:5px;width:21px}._chat_prompt_wrapper_1pxu5_6 ._ai_recomendation_wrapper_1pxu5_15 ._ai_heading_1pxu5_28{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;margin-bottom:4px}._chat_prompt_wrapper_1pxu5_6 ._ai_recomendation_wrapper_1pxu5_15 ._describe_1pxu5_39{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:22px;width:93%;display:block}._chat_prompt_wrapper_1pxu5_6 ._ai_recomendation_wrapper_1pxu5_15 ._thumb_icon_1pxu5_49{position:absolute;top:0;right:0;width:30px;height:40px;height:85%;padding:10px 0;justify-content:space-between}._chat_prompt_wrapper_1pxu5_6 ._ai_recomendation_wrapper_1pxu5_15 ._thumb_icon_1pxu5_49 img{cursor:pointer;margin-bottom:15px;width:16px}._chat_prompt_wrapper_1pxu5_6 ._recomendations_wrapper_1pxu5_64{width:100%;flex-wrap:wrap}._chat_prompt_wrapper_1pxu5_6 ._recomendations_wrapper_1pxu5_64 li{margin-right:17px;position:relative;cursor:pointer;margin-bottom:10px}._chat_prompt_wrapper_1pxu5_6 ._recomendations_wrapper_1pxu5_64 li._ai_1pxu5_15{color:var(--secondaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%}._chat_prompt_wrapper_1pxu5_6 ._recomendations_wrapper_1pxu5_64 li._ai_1pxu5_15 img{margin-right:3px}._chat_prompt_wrapper_1pxu5_6 ._recomendations_wrapper_1pxu5_64 li._bg_1pxu5_85{padding:2px 12px;background:var(--lightWhiteColorV2);background-color:var(--whiteColor);border:#e6e6e6 1px solid;border-radius:20px;color:#000;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:150%}._account_info_card_wrapper_1uhh2_1{width:100%;border-radius:8px;border:2px solid #e7efe1;background-color:#fbfff8;padding:20px;margin-bottom:12px}._account_info_card_wrapper_1uhh2_1 h2{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;padding:0;margin:0 0 12px;text-align:left}._account_info_card_wrapper_1uhh2_1 ._list_1uhh2_23 li{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:25px}._container_1uhh2_32{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;padding:0;margin:0 0 12px;text-align:left}._list_1uhh2_23 li{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:25px}._typo_1uhh2_56{font-size:14px;padding-top:.6rem}@media only screen and (max-width:1500px){._account_info_card_wrapper_1uhh2_1{padding:12px}._account_info_card_wrapper_1uhh2_1 h2{font-size:12px;text-align:left}._account_info_card_wrapper_1uhh2_1 ._list_1uhh2_23 li{font-size:12px;line-height:20px;margin-bottom:5px}._account_info_card_wrapper_1uhh2_1 ._view_ticket_button_1uhh2_74{font-size:12px;width:100%}}._commonReasonCard_1wujq_1{width:100%;border-radius:8px;border:2px solid var(--whiteColor);background-color:var(--whiteColor);padding:20px 20px 10px}._commonReasonCard_1wujq_1 h2{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.6px;text-transform:uppercase;margin-bottom:10px;text-align:left}._commonReasonCard_1wujq_1 ._email_1wujq_20{color:var(--subHeadingColor);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:34px}._commonReasonCard_1wujq_1 ._email_1wujq_20 img{margin-right:8px}._commonReasonCard_1wujq_1 ._bottom_line_1wujq_32 h5{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.6px;text-transform:uppercase;margin-bottom:3px}._commonReasonCard_1wujq_1 ._bottom_line_1wujq_32 h6{color:var(--secondaryColor);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:600;line-height:20px}@media only screen and (max-width:1500px){._commonReasonCard_1wujq_1{padding:12px}._commonReasonCard_1wujq_1 h2{font-size:12px}._commonReasonCard_1wujq_1 ._bottom_line_1wujq_32 h5{font-size:10px}._commonReasonCard_1wujq_1 ._bottom_line_1wujq_32 h6{font-size:12px}}._current_sentiment_card_wrapper_1cp6o_1{width:100%;border-radius:8px;border:2px solid #e4e4f2;background-color:#f8f8ff;padding:20px 20px 10px}._current_sentiment_card_wrapper_1cp6o_1 h2{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;padding:0;margin:0 0 33px;text-align:left}._current_sentiment_card_wrapper_1cp6o_1 ._range_1cp6o_22{width:100%;height:6px;border-radius:100px;background-color:var(--offWhiteColorV14);margin:5px 0 7px}._current_sentiment_card_wrapper_1cp6o_1 ._status_range_wrapper_1cp6o_29{width:100%;margin-bottom:22px}._current_sentiment_card_wrapper_1cp6o_1 ._status_range_wrapper_1cp6o_29 ._top_range_1cp6o_33{position:relative}._current_sentiment_card_wrapper_1cp6o_1 ._status_range_wrapper_1cp6o_29 ._top_range_1cp6o_33 span{color:#000;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;line-height:normal}._current_sentiment_card_wrapper_1cp6o_1 ._status_range_wrapper_1cp6o_29 ._top_range_1cp6o_33 ._statusIcon_1cp6o_44{position:absolute;left:0;right:0;top:-7px;margin:auto}._current_sentiment_card_wrapper_1cp6o_1 ._status_range_wrapper_1cp6o_29 ._status_value_1cp6o_51{width:100%}._current_sentiment_card_wrapper_1cp6o_1 ._status_range_wrapper_1cp6o_29 ._status_value_1cp6o_51 span{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:400;line-height:normal}._current_sentiment_card_wrapper_1cp6o_1 h6{color:var(--primaryColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;margin-bottom:15px}._current_sentiment_card_wrapper_1cp6o_1 ._sentiment_graph_1cp6o_71{width:100%;display:flex;justify-content:center}@media only screen and (max-width:1500px){._current_sentiment_card_wrapper_1cp6o_1{padding:12px}._current_sentiment_card_wrapper_1cp6o_1 h2{font-size:12px}._current_sentiment_card_wrapper_1cp6o_1 h6{font-size:10px}}._open_ticket_card_wrapper_18nju_1{width:100%;border-radius:8px;border:2px solid #def1f4;background-color:#f8feff;padding:20px}._open_ticket_card_wrapper_18nju_1 h2{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;padding:0;margin:0 0 12px;text-align:left}._open_ticket_card_wrapper_18nju_1 ._list_18nju_22 li{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:25px}._open_ticket_card_wrapper_18nju_1 ._list_18nju_22 li span{color:#058dda}._open_ticket_card_wrapper_18nju_1 ._view_ticket_button_18nju_33{border-radius:4px;border:1px solid var(--whiteColor);background-color:var(--whiteColor);width:145px;height:26px;display:flex;align-items:center;justify-content:center;margin-top:10px;color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px}@media only screen and (max-width:1500px){._open_ticket_card_wrapper_18nju_1{padding:12px}._open_ticket_card_wrapper_18nju_1 h2{font-size:12px}._open_ticket_card_wrapper_18nju_1 ._list_18nju_22 li{font-size:12px;line-height:20px;margin-bottom:5px}._open_ticket_card_wrapper_18nju_1 ._view_ticket_button_18nju_33{font-size:12px;width:100%}}._list_18nju_22{list-style:none;padding:10px;margin:0}._listItem_18nju_74{display:grid;grid-template-columns:minmax(150px,1fr) 10px minmax(150px,2fr);gap:10px;align-items:center;padding:4px 0}._key_18nju_82{text-align:left;font-weight:700;word-wrap:break-word;overflow-wrap:break-word;white-space:normal}._separator_18nju_90{text-align:center}._value_18nju_94{text-align:left;word-wrap:break-word;overflow-wrap:break-word;white-space:normal;margin-left:23px}._wrapper_18nju_102{display:flex;flex-direction:column;height:100%;padding:12px;background-color:#f9fafb;border-radius:12px;box-shadow:0 1px 3px #0000000f}._header_18nju_112{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}._title_18nju_119{display:flex;align-items:center;font-size:15px;font-weight:600;color:#1f2937;gap:8px;margin-top:-1rem}._copyBtn_18nju_129{border:none;background:none;cursor:pointer;padding:4px;border-radius:6px;display:flex;align-items:center;justify-content:center;color:#6b7280;transition:background .2s}._copyBtn_18nju_129:hover{background:#e5e7eb}._copyBtn_18nju_129 svg{display:block}._content_18nju_148{overflow-y:auto;padding:10px 12px;background:#fff;border:1px solid #e5e7eb;border-radius:10px;flex-grow:1;display:flex;flex-direction:column;gap:16px}._section_18nju_160:not(:last-child){border-bottom:1px solid #f3f4f6;padding-bottom:16px}._sectionHeader_18nju_165{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:600;color:#4b5563;margin-bottom:8px;text-transform:uppercase;letter-spacing:.5px}._sectionHeader_18nju_165 svg{color:#6b7280}._queryText_18nju_180{font-size:14px;color:#1f2937;line-height:1.5;font-weight:500;background:#f8fafc;padding:10px 12px;border-radius:8px;border-left:3px solid #3b82f6;margin:0}._summaryText_18nju_192{font-size:14px;color:#374151;line-height:1.6;white-space:pre-line;margin:0}._entitiesGrid_18nju_200{display:grid;gap:8px}._entityItem_18nju_205{display:flex;flex-direction:column;background:#f8fafc;padding:8px 10px;border-radius:6px;border-left:3px solid #10b981;gap:2px}._entityKey_18nju_215{font-size:12px;font-weight:600;color:#059669;text-transform:capitalize}._entityValue_18nju_222{font-size:13px;color:#374151;line-height:1.4;word-wrap:break-word}._empty_18nju_229{font-size:14px;color:#9ca3af;font-style:italic;text-align:center;padding:20px;margin:0}@media(max-width:768px){._wrapper_18nju_102{padding:10px}._content_18nju_148{padding:8px 10px;gap:12px}._section_18nju_160:not(:last-child){padding-bottom:12px}._queryText_18nju_180{font-size:13px;padding:8px 10px}._summaryText_18nju_192{font-size:13px}._entityValue_18nju_222{font-size:12px}}._compactCard_smuei_1,._profile_card_smuei_1{background:linear-gradient(145deg,#fff,#f8fafc);border-radius:16px;box-shadow:0 8px 16px #00000014,0 4px 8px #0000000a;border:1px solid rgba(226,232,240,.6);width:100%;max-width:280px;min-height:450px;display:flex;flex-direction:column;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;overflow:hidden;transition:all .3s ease}._compactCard_smuei_1:hover,._profile_card_smuei_1:hover{transform:translateY(-2px);box-shadow:0 12px 24px #0000001f,0 6px 12px #0000000f}._compactHeader_smuei_20{background:linear-gradient(135deg,#6366f1,#8b5cf6);padding:12px 16px;display:flex;justify-content:space-between;align-items:center;position:relative}._compactHeader_smuei_20:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:linear-gradient(45deg,rgba(255,255,255,.1),transparent);pointer-events:none}._headerText_smuei_39,._container_header_smuei_39{color:#fff;font-size:30px;font-weight:700;letter-spacing:-.01em}._statusDot_smuei_46{width:8px;height:8px;background:#10b981;border-radius:50%;border:2px solid rgba(255,255,255,.3);position:relative}._statusDot_smuei_46:after{content:"";position:absolute;top:-2px;left:-2px;right:-2px;bottom:-2px;background:inherit;border-radius:50%;opacity:.4;animation:_compactPulse_smuei_1 2s infinite}@keyframes _compactPulse_smuei_1{0%,to{transform:scale(1);opacity:.4}50%{transform:scale(1.3);opacity:.1}}._profileArea_smuei_77,._profile_head_smuei_77{padding:14px 16px;display:flex;align-items:center;gap:14px;font-size:10px;border-bottom:1px solid #f1f5f9}._avatarSection_smuei_86{flex-shrink:0}._avatarSection_smuei_86>div{transform:scale(1)}._infoSection_smuei_93,._text_details_smuei_93{flex:1;min-width:0;display:flex;align-items:center;justify-content:space-between;gap:10px}._customerTitle_smuei_102{margin:0;font-size:20px;font-weight:700;color:#1e293b;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._nameEdit_smuei_113{border:none;border-bottom:2px solid #e2e8f0;background:transparent;font-size:20px;font-weight:700;color:#1e293b;padding:6px 0;width:100%;font-family:inherit}._nameEdit_smuei_113:focus{outline:none;border-bottom-color:#6366f1}._nameEdit_smuei_113::-moz-placeholder{color:#94a3b8;font-weight:500}._nameEdit_smuei_113::placeholder{color:#94a3b8;font-weight:500}._editBtn_smuei_133,._verify_customer_smuei_133{display:flex;align-items:center;justify-content:center;width:40px;height:40px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;cursor:pointer;transition:all .2s ease;flex-shrink:0}._editBtn_smuei_133:hover,._verify_customer_smuei_133:hover{background:#e2e8f0;transform:scale(1.05)}._editBtn_smuei_133._saving_smuei_150,._saving_smuei_150._verify_customer_smuei_133{background:#10b981;border-color:#10b981;color:#fff}._editBtn_smuei_133._saving_smuei_150:hover,._saving_smuei_150._verify_customer_smuei_133:hover{background:#059669}._editBtn_smuei_133:disabled,._verify_customer_smuei_133:disabled{opacity:.6;cursor:not-allowed;transform:none}._miniSpinner_smuei_164{width:14px;height:14px;border:2px solid rgba(255,255,255,.3);border-top:2px solid white;border-radius:50%;animation:_spin_smuei_1 1s linear infinite}@keyframes _spin_smuei_1{0%{transform:rotate(0)}to{transform:rotate(360deg)}}._quickActions_smuei_181,._contact_icons_smuei_181{display:flex;justify-content:center;gap:12px;padding:12px 16px;border-bottom:1px solid #f1f5f9}._quickBtn_smuei_189{display:flex;align-items:center;justify-content:center;width:40px;height:40px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;cursor:pointer;transition:all .2s ease;color:#64748b}._quickBtn_smuei_189:hover{background:#e2e8f0;transform:translateY(-1px);box-shadow:0 4px 8px #0000001a}._quickBtn_smuei_189:active{transform:translateY(0)}._quickBtn_smuei_189:nth-child(1):hover{background:#dcfdf7;border-color:#a7f3d0;color:#059669}._quickBtn_smuei_189:nth-child(2):hover{background:#dbeafe;border-color:#bfdbfe;color:#2563eb}._quickBtn_smuei_189:nth-child(3):hover{background:#fef3c7;border-color:#fed7aa;color:#d97706}._quickBtn_smuei_189:nth-child(4):hover{background:#dcfce7;border-color:#bbf7d0;color:#16a34a}._contactList_smuei_231,._contact_list_wrapper_smuei_231{flex:1;padding:12px 16px;display:flex;flex-direction:column;gap:8px}._contactRow_smuei_239{display:flex;align-items:center;gap:14px;padding:8px 0;transition:all .2s ease}._contactRow_smuei_239:hover{transform:translate(2px)}._contactIcon_smuei_250,._icon_smuei_250{display:flex;align-items:center;justify-content:center;width:40px;height:40px;background:#f1f5f9;border-radius:8px;color:#64748b;flex-shrink:0;transition:all .2s ease}._contactRow_smuei_239:hover ._contactIcon_smuei_250,._contactRow_smuei_239:hover ._icon_smuei_250{background:#e2e8f0;color:#475569}._contactData_smuei_267,._text_area_smuei_267{flex:1;min-width:0}._contactLbl_smuei_272,._label_smuei_272{display:block;font-size:14px;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px}._contactVal_smuei_282,._value_smuei_282{display:block;font-size:18px;font-weight:600;color:#1e293b;line-height:1.4;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._contactEdit_smuei_293{width:100%;border:none;border-bottom:2px solid #e2e8f0;background:transparent;font-size:16px;font-weight:600;color:#1e293b;padding:4px 0;font-family:inherit}._contactEdit_smuei_293:focus{outline:none;border-bottom-color:#6366f1}._contactEdit_smuei_293::-moz-placeholder{color:#94a3b8;font-weight:500}._contactEdit_smuei_293::placeholder{color:#94a3b8;font-weight:500}@media(max-width:300px){._compactCard_smuei_1,._profile_card_smuei_1{max-width:240px;min-height:460px}._compactHeader_smuei_20{padding:14px 12px}._headerText_smuei_39,._container_header_smuei_39{font-size:15px}._profileArea_smuei_77,._profile_head_smuei_77{padding:16px 12px;gap:10px}._customerTitle_smuei_102,._nameEdit_smuei_113{font-size:16px}._quickActions_smuei_181,._contact_icons_smuei_181{padding:14px 12px;gap:8px}._quickBtn_smuei_189{width:36px;height:36px}._contactList_smuei_231,._contact_list_wrapper_smuei_231{padding:16px 12px;gap:16px}._contactRow_smuei_239{gap:12px;padding:10px 0}._contactIcon_smuei_250,._icon_smuei_250{width:38px;height:38px}._contactLbl_smuei_272,._label_smuei_272{font-size:11px}._contactVal_smuei_282,._value_smuei_282,._contactEdit_smuei_293{font-size:15px}}@media(prefers-color-scheme:dark){._compactCard_smuei_1,._profile_card_smuei_1{background:linear-gradient(145deg,#1e293b,#334155);border-color:#4755694d}._compactHeader_smuei_20{background:linear-gradient(135deg,#4f46e5,#7c3aed)}._customerTitle_smuei_102{color:#f1f5f9}._nameEdit_smuei_113{color:#f1f5f9;border-bottom-color:#475569}._nameEdit_smuei_113:focus{border-bottom-color:#6366f1}._nameEdit_smuei_113::-moz-placeholder{color:#64748b}._nameEdit_smuei_113::placeholder{color:#64748b}._editBtn_smuei_133,._verify_customer_smuei_133{background:#334155;border-color:#475569;color:#cbd5e1}._editBtn_smuei_133:hover,._verify_customer_smuei_133:hover{background:#475569}._quickBtn_smuei_189{background:#334155;border-color:#475569;color:#94a3b8}._quickBtn_smuei_189:hover{background:#475569}._contactIcon_smuei_250,._icon_smuei_250{background:#334155;color:#94a3b8}._contactRow_smuei_239:hover 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._emptyCircle_qskkg_239{width:min(130px,32vw);height:min(130px,32vw);max-width:160px;max-height:160px;border:6px dashed #e2e8f0;border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 1rem;background:repeating-conic-gradient(from 0deg,#f8fafc,#f8fafc 30deg,#f1f5f9 30deg,#f1f5f9 60deg)}._emptyState_qskkg_235 ._emptyCircle_qskkg_239 ._emptyText_qskkg_252{font-size:clamp(12px,2.5vw,14px);color:#94a3b8;font-weight:600;font-family:var(--commonFont)}@keyframes _fadeIn_qskkg_1{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}._overview_wrapper_pr7o8_1{width:100%;display:grid;grid-template-columns:repeat(4,1fr);grid-gap:12px}._overview_wrapper_pr7o8_1._common_width_pr7o8_7{grid-template-columns:repeat(3,1fr)}._overview_wrapper_pr7o8_1._common_width_pr7o8_7 ._grid_pr7o8_10:last-child{grid-column:1/4}._overview_wrapper_pr7o8_1 ._grid_pr7o8_10:last-child{grid-column:3/5}@media only screen and 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h4{font-size:17px;font-weight:500;color:#00539f}._card_purpose_container_pr7o8_53{display:flex;flex-direction:column;margin-top:10px;font-weight:500;font-size:15px}._card_innerHeader_pr7o8_61{color:#00539f;font-weight:500;font-size:13px}._card_description_pr7o8_67{color:#4e545f;font-weight:500;padding-left:5px;font-size:13px;margin-top:4px}._card_script_container_pr7o8_75{display:flex;flex-direction:column;margin-top:15px;font-weight:500;font-size:15px}.email-modal{background:#fff;border-radius:1.5rem;box-shadow:0 25px 50px -12px #00000040;max-width:64rem;width:100%;max-height:90vh;overflow:hidden;display:flex;flex-direction:column;animation:modalSlideIn .3s ease-out}.email-modal__header{display:flex;align-items:center;justify-content:space-between;padding:1.5rem 2rem;border-bottom:1px solid 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ease}.sentiment-summary__item:hover{background-color:var(--color-gray-50)}.sentiment-summary__value{font-size:1.5rem;font-weight:700;margin-bottom:var(--spacing-sm)}.sentiment-summary__value--positive{color:var(--color-success)}.sentiment-summary__value--neutral{color:var(--color-gray-500)}.sentiment-summary__value--negative{color:var(--color-danger)}.sentiment-summary__label{font-size:.875rem;font-weight:600;color:var(--color-gray-500)}.timeline{background:#fff;border-radius:var(--border-radius-xl);box-shadow:var(--shadow-sm);border:1px solid var(--color-gray-200);padding:var(--spacing-lg);display:flex;flex-direction:column;height:-moz-fit-content;height:fit-content}.timeline__header{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--spacing-lg);padding-bottom:var(--spacing-md);border-bottom:1px solid 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var(--spacing-sm);border-radius:var(--border-radius-sm);border:1px solid var(--color-gray-200)}.timeline-item__timestamp{font-size:.875rem;font-weight:600;color:var(--color-gray-500);white-space:nowrap}.timeline-item__disposition{color:var(--color-gray-700);font-weight:600;margin:0 0 var(--spacing-md) 0;font-size:1rem;line-height:1.5}.timeline-item__badges{display:flex;align-items:center;flex-wrap:wrap;gap:var(--spacing-sm);margin-bottom:var(--spacing-md)}.timeline-item__actions{display:flex;align-items:center;gap:var(--spacing-sm);flex-wrap:wrap}.badge{display:inline-flex;align-items:center;gap:var(--spacing-xs);padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--border-radius-md);font-size:.8125rem;font-weight:600;border:1px solid;white-space:nowrap;transition:all .2s ease}.badge:hover{transform:translateY(-1px);box-shadow:var(--shadow-sm)}.badge--priority.priority-high{color:var(--color-danger);background-color:var(--color-danger-light);border-color:#fecaca}.badge--priority.priority-medium{color:var(--color-warning);background-color:var(--color-warning-light);border-color:#fed7aa}.badge--priority.priority-low,.badge--sentiment-positive{color:var(--color-success);background-color:var(--color-success-light);border-color:#bbf7d0}.badge--sentiment-negative{color:var(--color-danger);background-color:var(--color-danger-light);border-color:#fecaca}.badge--sentiment-neutral{color:var(--color-gray-600);background-color:var(--color-gray-100);border-color:var(--color-gray-200)}.badge--csat{color:var(--color-warning);background-color:var(--color-warning-light);border-color:#fed7aa}.badge--nps-promoter{color:var(--color-success);background-color:var(--color-success-light);border-color:#bbf7d0}.badge--nps-passive{color:var(--color-warning);background-color:var(--color-warning-light);border-color:#fed7aa}.badge--nps-detractor{color:var(--color-danger);background-color:var(--color-danger-light);border-color:#fecaca}.badge--tag{color:var(--color-primary);background-color:var(--color-primary-light);border-color:#bfdbfe}.badge--resolution-resolved{color:var(--color-success);background-color:var(--color-success-light);border-color:#bbf7d0}.badge--resolution-pending,.badge--callback{color:var(--color-warning);background-color:var(--color-warning-light);border-color:#fed7aa}.next-action{margin-bottom:var(--spacing-md);padding:var(--spacing-md);background:linear-gradient(135deg,var(--color-primary-light),#f0f9ff);border:1px 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solid var(--color-gray-200);display:flex;align-items:center;gap:var(--spacing-md);color:var(--color-gray-600);box-shadow:var(--shadow-sm)}.playback-controls__progress{flex:1;height:.5rem;background-color:var(--color-gray-200);border-radius:9999px;overflow:hidden;position:relative}.playback-controls__progress:after{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:linear-gradient(90deg,transparent,rgba(255,255,255,.3),transparent);animation:shimmer 2s infinite}.playback-controls__progress-bar{height:100%;background:linear-gradient(90deg,var(--color-primary),#2563eb);border-radius:9999px;transition:width .3s ease;position:relative}.playback-controls__progress-bar:after{content:"";position:absolute;right:-4px;top:50%;transform:translateY(-50%);width:.75rem;height:.75rem;background:#fff;border:2px solid var(--color-primary);border-radius:50%;box-shadow:var(--shadow-sm)}.playback-controls__duration{font-size:.875rem;font-weight:600;color:var(--color-gray-600);font-family:SF Mono,Monaco,Cascadia Code,monospace;background:#fff;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--border-radius-sm);border:1px solid var(--color-gray-200)}@keyframes shimmer{0%{transform:translate(-100%)}to{transform:translate(100%)}}@media(max-width:1200px){.main-grid{grid-template-columns:1fr;gap:var(--spacing-md)}.metrics-grid{grid-template-columns:repeat(3,1fr)}.timeline__container{max-height:500px}}@media(max-width:768px){.customer-timeline{padding:var(--spacing-md) 0}.customer-timeline__container{padding:0 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var(--spacing-sm)}.metrics-grid{grid-template-columns:1fr;gap:var(--spacing-xs)}.metric{padding:var(--spacing-sm)}.metric__value{font-size:1.25rem}.metric__label{font-size:.75rem}.timeline__container{max-height:350px}.timeline-item__icon{width:3rem;height:3rem}.timeline-item__content{padding:var(--spacing-sm)}.badge,.btn{font-size:.75rem;padding:var(--spacing-xs) var(--spacing-sm)}}._callDetails_wrapper_1w4f7_1{width:100%}._callDetails_wrapper_1w4f7_1 ._head_area_1w4f7_4{width:100%;position:relative;padding-top:12px}._callDetails_wrapper_1w4f7_1 ._head_area_1w4f7_4 h2{color:var(--primaryColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;padding:0 0 14px 18px;letter-spacing:.56px;text-transform:uppercase;text-align:left}._verify_customer_1w4f7_22{border:1px solid var(--Primary, #015eb0);background:var(--Primary, 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h2{color:var(--darkColorV7);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal;letter-spacing:.56px;text-transform:uppercase;margin-bottom:18px;text-align:left}._notes_area_1vdll_21 p{font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;width:410px}._notes_area_1vdll_21 p span{font-size:14px}@media only screen and (max-width:1200px){._notes_wrapper_1vdll_1{flex:0 0 100%}}._video_chat_wrapper_1r5nz_1{width:100%;margin-top:12px}._video_chat_wrapper_1r5nz_1 ._video_cover_1r5nz_5{flex:0 0 50%;height:491px;position:relative}._video_chat_wrapper_1r5nz_1 video{width:100%;height:100%;position:absolute;top:0;left:0;-o-object-fit:cover;object-fit:cover;border-radius:8px}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19{width:87px;height:auto;position:absolute;bottom:26px;right:26px;z-index:9}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19 li{margin-bottom:19px}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19 li:last-child{margin-bottom:0}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19 li ._avatar_cover_1r5nz_33{width:100%;position:relative}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19 li ._avatar_cover_1r5nz_33 ._avatar_1r5nz_33{width:100%;height:83px;border-radius:4.5px}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19 li ._avatar_cover_1r5nz_33 ._mic_1r5nz_42{width:21px;height:21px;border-radius:100%;background-color:var(--redColor);display:flex;align-items:center;justify-content:center;position:absolute;bottom:8px;right:8px;cursor:pointer}._video_chat_wrapper_1r5nz_1 ._video_join_pallet_1r5nz_19 li ._avatar_cover_1r5nz_33 ._micOn_1r5nz_55{position:absolute;bottom:8px;right:8px;cursor:pointer}._video_chat_wrapper_1r5nz_1 ._control_pallet_wrap_1r5nz_61{width:349px;height:94px;position:absolute;bottom:26px;left:0;right:0;margin:auto;border-radius:8px;background-image:url(/assets/interactionCenter/chatManagement/control_pallet.png)}._video_chat_wrapper_1r5nz_1 ._control_pallet_wrap_1r5nz_61 li{margin-right:20px;cursor:pointer}._video_chat_wrapper_1r5nz_1 ._control_pallet_wrap_1r5nz_61 li:last-child{margin-right:0}._video_chat_wrapper_1r5nz_1 ._volumn_icon_wrapper_1r5nz_79{width:36px;height:108px;flex-shrink:0;border-radius:3.75px;background:#00000085;-webkit-backdrop-filter:blur(14.9986124039px);backdrop-filter:blur(14.9986124039px);display:flex;flex-direction:column;align-items:center;justify-content:center;position:absolute;bottom:26px;left:26px}._video_chat_wrapper_1r5nz_1 ._volumn_icon_wrapper_1r5nz_79 ._progress_wrapper_1r5nz_94{width:3px;height:65.244px;background:#c4c4c44d;border-radius:23.248px;display:flex;position:relative}._video_chat_wrapper_1r5nz_1 ._volumn_icon_wrapper_1r5nz_79 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._image_avatar_1r5nz_143{width:137px;height:137px;border-radius:100%;-webkit-user-drag:none}._incomingCallcard_wrapper_1r5nz_116 ._incoming_button_1r5nz_149{padding:4px 12px;justify-content:center;align-items:center;border-radius:4px;background-color:#efe1e1;color:var(--secondaryColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:700;line-height:normal;position:relative;top:-20px}._incomingCallcard_wrapper_1r5nz_116 h2,._incomingCallcard_wrapper_1r5nz_116 ._no_1r5nz_165{color:var(--whiteColor);font-family:var(--commonFont);font-style:normal;line-height:normal}._incomingCallcard_wrapper_1r5nz_116 h2{margin-top:-3px;font-size:24px;font-weight:700;line-height:24px;margin-bottom:8px}._incomingCallcard_wrapper_1r5nz_116 ._no_1r5nz_165{font-size:14px;font-weight:500;opacity:.7}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183{width:100%;justify-content:space-between;margin-bottom:33px}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li{display:flex;flex-direction:column}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._heading_1r5nz_192{color:var(--whiteColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.72px;text-transform:uppercase;opacity:.5;margin-bottom:12px}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._label_1r5nz_204{color:var(--whiteColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:normal;opacity:.7}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._status_1r5nz_213{color:#99ffce;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:700;line-height:normal}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._status_1r5nz_213 img{margin-right:8px}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224{width:100%;padding:0 12px}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224{padding:8px 12px;border-radius:2px;border:1px solid rgba(255,255,255,.5);color:#ffffff80;text-align:center;font-family:var(--commonFont);font-size:18px;font-style:normal;font-weight:500;line-height:normal;cursor:pointer;position:relative;overflow:hidden}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224._accept_1r5nz_243{background-color:#1d9d08;border-color:transparent;z-index:1}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224._accept_1r5nz_243:after{width:100%;height:100%;position:absolute;right:0;left:0;margin:auto;content:"";background-color:var(--primaryColor);z-index:-1;animation:_acceptButton_1r5nz_1 2s infinite both;border-radius:100%}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224._accept_1r5nz_243 ._label_1r5nz_204{color:var(--whiteColor);margin-right:20px}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224 img{margin-right:8px}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224 ._label_1r5nz_204{margin-right:10px}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224 ._tag_1r5nz_271{border-radius:2px;width:19px;height:17px;display:flex;align-items:center;justify-content:center;font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:600;line-height:normal;background-color:#eaeaea80}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224 ._tag_1r5nz_271._d_1r5nz_285{color:#4e545f}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224 ._tag_1r5nz_271._a_1r5nz_33{color:var(--whiteColor)}._no_interactions_1r5nz_292{display:flex;width:100%;height:50vh;text-align:center;justify-content:center;align-items:center;font-size:30px}._modal_overlay_1r5nz_302{position:fixed;top:8%;right:0;bottom:0;width:30%;height:90%;background:#fff;overflow-y:auto;padding:10px;border:1px solid var(--Primary, #015eb0);border-radius:15px;z-index:20;overflow:hidden;transition:width .8s ease-in-out}._modal_content_1r5nz_320{background:#fff;border-radius:5px}@media only screen and (max-width:1500px){._video_chat_wrapper_1r5nz_1 ._control_pallet_wrap_1r5nz_61{width:320px}._video_chat_wrapper_1r5nz_1 ._control_pallet_wrap_1r5nz_61 li{margin-right:8px}}@media only screen and (max-width:600px){._incomingCallcard_wrapper_1r5nz_116{width:300px;left:0;right:0;top:20px;margin:auto;padding:20px}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183{margin-bottom:15px}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224{flex-direction:column}._incomingCallcard_wrapper_1r5nz_116 ._button_area_1r5nz_224 ._button_1r5nz_224{width:150px;margin-bottom:10px;font-size:14px;justify-content:space-between}._incomingCallcard_wrapper_1r5nz_116 ._time_count_1r5nz_128{font-size:12px;right:16px}._incomingCallcard_wrapper_1r5nz_116 ._profile_area_1r5nz_139 ._image_avatar_1r5nz_143{width:80px;height:80px}._incomingCallcard_wrapper_1r5nz_116 ._incoming_button_1r5nz_149{padding:4px 5px;font-size:10px}._incomingCallcard_wrapper_1r5nz_116 h2{font-size:18px}._incomingCallcard_wrapper_1r5nz_116 ._no_1r5nz_165{font-size:12px}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183{flex-direction:column}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li{flex-direction:row;justify-content:space-between;align-items:center;margin-bottom:10px}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._heading_1r5nz_192{margin-bottom:0;font-size:11px}._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._label_1r5nz_204,._incomingCallcard_wrapper_1r5nz_116 ._option_area_wrapper_1r5nz_183 li ._status_1r5nz_213{font-size:11px}}._chat_tab_wrapper_tvfw4_1{width:100%}._chat_tab_wrapper_tvfw4_1 li{width:117px;height:50px;background-color:var(--textGrayColorV15);border-radius:12px;color:var(--textGrayColorV10);text-align:center;font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;cursor:pointer}._chat_tab_wrapper_tvfw4_1 li._active_tvfw4_18{background-color:var(--redColor);color:var(--whiteColor)}._chat_tab_wrapper_tvfw4_1 li._active_tvfw4_18 img{filter:brightness(0) invert(1)}._chat_tab_wrapper_tvfw4_1 li:last-child{width:66px;height:50px}._chat_tab_wrapper_tvfw4_1 li:last-child img{margin-right:0}._chat_tab_wrapper_tvfw4_1 li img{margin-right:8px}@media only screen and (max-width:1500px){._chat_tab_wrapper_tvfw4_1 li{flex:0 0 100px;width:100px;font-size:11px}._chat_tab_wrapper_tvfw4_1 li img{margin-right:3px;width:20px}._chat_tab_wrapper_tvfw4_1 li:last-child{flex:0 0 42px;width:42px}}@media only screen and (max-width:500px){._chat_tab_wrapper_tvfw4_1{flex-wrap:wrap}._chat_tab_wrapper_tvfw4_1 li{flex:0 0 32%;width:32%;margin-bottom:10px}._chat_tab_wrapper_tvfw4_1 li:last-child{flex:0 0 32%;width:32}}._interection_center_wrapper_5rbi7_1{width:100%;padding:10px}._right_side_panel_1wydk_1{flex:1 0 auto;min-height:86vh;background-color:var(--whiteColor);box-shadow:-6px 4px 8px #00000008;padding:16px;overflow:auto}._right_side_panel_1wydk_1 ._head_area_1wydk_9{margin-bottom:23px}._right_side_panel_1wydk_1 h2{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:24px;font-style:normal;font-weight:500;line-height:normal}._right_side_panel_1wydk_1 ._search_area_1wydk_20{width:250px;position:relative}._right_side_panel_1wydk_1 ._search_area_1wydk_20 ._form_control_1wydk_24{width:100%;height:40px;border-radius:8px;border:1px solid #c7e4ff;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d;padding:0 15px 0 54px;outline-style:none;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px}._right_side_panel_1wydk_1 ._search_area_1wydk_20 img{position:absolute;top:0;left:15px;bottom:0;margin:auto}._search_area_1wydk_20{width:250px;position:relative}._search_area_1wydk_20 ._form_control_1wydk_24{width:100%;height:40px;border-radius:8px;border:1px solid #c7e4ff;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d;padding:0 15px 0 54px;outline-style:none;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px}._search_area_1wydk_20 img{position:absolute;top:0;left:15px;bottom:0;margin:auto}._form_control_1wydk_24{width:60%;height:40px;border-radius:8px;border:1px solid #c7e4ff;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d;outline-style:none;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px;display:flex;justify-content:center;align-items:center;cursor:pointer}._form_control_1wydk_24:hover{border:1px solid #00539f}._date_popup_wrapper_1wydk_100{width:370px;background-color:var(--whiteColor);border-radius:4px;position:absolute;top:calc(18% + 1px);right:0;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a}._dashboard_wrapper_1wydk_111{width:100%;height:100%;padding:40px;position:relative}._dashboard_wrapper_1wydk_111 ._top_card_wrapper_1wydk_117{width:100%;display:grid;grid-template-columns:repeat(4,1fr);grid-gap:33px}._section_area_wrapper_1wydk_124{width:100%;margin-top:45px;display:grid;grid-template-columns:2.5fr 1fr;grid-gap:40px}._section_area_wrapper_1wydk_124 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._top_card_wrapper_1wydk_117{grid-template-columns:repeat(1,1fr);grid-gap:15px}._dashboard_wrapper_1wydk_111 ._section_area_wrapper_1wydk_124{margin-top:15px;grid-gap:15px}._dashboard_wrapper_1wydk_111 ._table_section_area_wrapper_1wydk_135{margin-top:0}}@media only screen and (max-width:1100px){._right_side_panel_1wydk_1{flex:0 0 100%}._right_side_panel_1wydk_1 ._head_area_1wydk_9{flex-wrap:wrap}._right_side_panel_1wydk_1 h2{font-size:18px;margin-bottom:10px}._right_side_panel_1wydk_1 ._search_area_1wydk_20{width:100%}}._campaign_list_wrapper_slv6z_1{width:6%;padding:10px}._add_contacts_wrapper_slv6z_6{width:830px;margin:124px auto 0}._add_contacts_wrapper_slv6z_6 ._head_slv6z_10{width:100%;margin-bottom:43px}._add_contacts_wrapper_slv6z_6 ._head_slv6z_10 h3{color:var(--secondaryColor);font-family:var(--headingFont);font-size:24px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:16px}._add_contacts_wrapper_slv6z_6 ._head_slv6z_10 h2{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:24px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:12px}._add_contacts_wrapper_slv6z_6 ._head_slv6z_10 p{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px}._card_wrapper_slv6z_41{width:100%;display:grid;grid-template-columns:repeat(3,1fr);grid-gap:16px}._card_wrapper_slv6z_41 ._card_slv6z_41{width:100%;height:251px;background-color:var(--whiteColor);border-radius:8px;box-shadow:0 24px 48px -12px #1018281a;padding-top:28px;display:flex;flex-direction:column;align-items:center;cursor:pointer;position:relative}._card_wrapper_slv6z_41 ._card_slv6z_41:hover:before{opacity:1}._card_wrapper_slv6z_41 ._card_slv6z_41:hover ._icon_slv6z_63{background-color:var(--secondaryColor);transform:rotate(15deg)}._card_wrapper_slv6z_41 ._card_slv6z_41:hover h4{color:var(--secondaryColor)}._card_wrapper_slv6z_41 ._card_slv6z_41:before{width:100%;height:3px;background-color:var(--secondaryColor);position:absolute;top:0;left:0;border-radius:30px 30px 0 0;content:"";opacity:0}._card_wrapper_slv6z_41 ._card_slv6z_41 ._icon_slv6z_63{width:38px;height:38px;border-radius:100%;background-color:var(--primaryColor);display:flex;align-items:center;justify-content:center;margin-bottom:23px}._card_wrapper_slv6z_41 ._card_slv6z_41 h4{color:var(--primaryColor);text-align:center;font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:600;line-height:22px;margin-bottom:22px}._card_wrapper_slv6z_41 ._card_slv6z_41 p{color:#000;text-align:center;font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:500;line-height:22px;width:60%}._card_wrapper_slv6z_41 ._card_slv6z_41 p span{color:#058dda;font-weight:700}._campaign_list_pop_wrapper_slv6z_116{width:50%;height:50%;position:fixed;top:30%;left:20%;z-index:9999}._campaign_list_pop_wrapper_slv6z_116 ._ovarlay_slv6z_124{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#0000004d;z-index:9999}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133{width:450px;height:280px;padding:24px;border-radius:10px;background-color:#f8f8fa;position:relative;z-index:9999}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._head_slv6z_10{margin-bottom:6%;width:100%}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._head_slv6z_10 h3{color:var(--primaryColor);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:0}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._head_slv6z_10 ._Cross_slv6z_155{cursor:pointer}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._drop_zone_slv6z_158{width:80%;margin-left:10%;color:#726c96;display:flex;flex-flow:column;font-size:16px;font-style:normal;font-weight:500;line-height:23px;margin-bottom:9%}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._drop_zone_slv6z_158 ._bottom_area_label_area_slv6z_170{width:100%;text-align:center;padding:12px}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._drop_zone_slv6z_158 ._bottom_area_label_area_slv6z_170 h4{color:#058dda;text-align:center;font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:700;line-height:24px}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._drop_zone_slv6z_158 ._bottom_area_label_area_slv6z_170 p{color:var(--textGrayColorV10);text-align:center;font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:400;line-height:normal;width:56%;margin:0 auto}._campaign_list_pop_wrapper_slv6z_116 ._main_area_slv6z_133 ._button_slv6z_195{border-radius:8px;background-color:var(--primaryColor);width:25%;height:35px;margin-right:12px;color:var(--whiteColor);letter-spacing:.07cap;font-size:14px;font-style:normal;font-weight:500;cursor:pointer}._campaign_list_pop_wrapper_slv6z_116 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._card_slv6z_41{width:100%;height:auto;background-color:transparent;border-radius:0;box-shadow:none;padding-top:0;display:block;cursor:pointer;position:relative}._campaign_list_pop_wrapper_slv6z_116 ._details_area_slv6z_216 ._card_wrapper_slv6z_41 ._card_slv6z_41:before{display:none}._campaign_list_pop_wrapper_slv6z_116 ._details_area_slv6z_216 ._card_wrapper_slv6z_41 ._card_slv6z_41 input[type=radio]+label{width:100%;height:251px;background-color:var(--whiteColor);border-radius:8px;box-shadow:0 24px 48px -12px #1018281a;padding-top:28px;display:flex;flex-direction:column;align-items:center;cursor:pointer;position:relative;border:#fff 1px solid}._campaign_list_pop_wrapper_slv6z_116 ._details_area_slv6z_216 ._card_wrapper_slv6z_41 ._card_slv6z_41 input[type=radio]{opacity:0;position:absolute;top:0;left:0}._campaign_list_pop_wrapper_slv6z_116 ._details_area_slv6z_216 ._card_wrapper_slv6z_41 ._card_slv6z_41 input[type=radio]:checked+label 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(max-width:500px){._add_contacts_wrapper_slv6z_6{margin:0}._add_contacts_wrapper_slv6z_6 ._card_wrapper_slv6z_41{display:flex;flex-wrap:wrap}._add_contacts_wrapper_slv6z_6 ._card_wrapper_slv6z_41 ._card_slv6z_41{flex:1 0 100%}._main_loader_area_slv6z_312 ._main_loader_wrap_slv6z_312{width:90%}}._campaign_list_pop_wrapper_hu46r_1{width:100%;height:100%;position:fixed;top:0;left:0;z-index:9999}._campaign_list_pop_wrapper_hu46r_1 ._ovarlay_hu46r_9{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#0000004d;z-index:9999}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18{width:734px;padding:24px;border-radius:10px;background-color:#f8f8fa;position:relative;z-index:9999}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18._choose_campaign_hu46r_26{width:1084px}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._head_hu46r_29{margin-bottom:12px;width:100%}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._head_hu46r_29 h3{color:var(--primaryColor);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:0}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._head_hu46r_29 ._Cross_hu46r_42{cursor:pointer}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45{width:100%}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48{width:100%;margin-bottom:20px;position:relative}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 label{color:var(--textGrayColorV8);font-family:var(--headingFont);font-size:14px;font-style:normal;font-weight:500;line-height:20px;margin-bottom:8px;display:block}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._form_control_hu46r_63{border-radius:8px;border:1px solid var(--lightWhiteColor);background:var(--whiteColor);box-shadow:0 1px 2px #1018280d;width:100%;height:44px;outline:none;color:var(--textGrayColorV7);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px;padding:0 14px}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._form_control_hu46r_63._textarea_hu46r_79{height:95px;padding:14px;resize:none}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._form_control_hu46r_63::-moz-placeholder{color:var(--textGrayColorV7);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._form_control_hu46r_63::placeholder{color:var(--textGrayColorV7);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 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4px);left:0;width:241px;max-height:230px;border-radius:8px;background-color:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;overflow:auto;-ms-overflow-style:none;scrollbar-width:none;z-index:99}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._drop_area_hu46r_121::-webkit-scrollbar{display:none}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._drop_area_hu46r_121 li{color:var(--darkColorV2);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:400;line-height:24px;padding:10px 14px;cursor:pointer}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148{width:100%}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148{margin-right:68px;position:relative}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148:last-child{margin-right:0}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148 input[type=radio]{position:absolute;top:0;left:0;opacity:0}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148 input[type=radio]+label{display:flex;cursor:pointer}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148 input[type=radio]+label span{margin-right:8px;width:16px;height:16px;border:1px solid var(--lightWhiteColor);background:var(--whiteColor);border-radius:100%;display:block;position:relative;cursor:pointer}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148 input[type=radio]+label span:before{width:6px;height:6px;border-radius:100%;position:absolute;top:0;left:0;right:0;bottom:0;margin:auto;content:"";opacity:0;background-color:var(--primaryColor)}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148 input[type=radio]:checked+label span{border-color:var(--primaryColor)}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._form_area_wrapper_hu46r_45 ._portion_hu46r_48 ._checkbox_area_hu46r_148 ._check_hu46r_148 input[type=radio]:checked+label span:before{opacity:1}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._button_hu46r_200{border-radius:8px;background-color:var(--primaryColor);width:232px;height:44px;color:var(--whiteColor);font-family:var(--headingFont);font-size:16px;font-style:normal;font-weight:500;line-height:24px;cursor:pointer}._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18 ._button_hu46r_200._back_hu46r_213{width:105px;border-radius:8px;border:1px solid var(--offWhiteColorV8);background:var(--offWhiteColorV8);color:var(--primaryColor);margin-right:19px}@media only screen and (max-width:750px){._campaign_list_pop_wrapper_hu46r_1 ._main_area_hu46r_18{width:370px}}._error_msg_hu46r_227{color:red;padding-top:5px}._head_filter_area_15lvh_1{width:100%;padding:15px 21px;background-color:var(--whiteColor);border-bottom:#d5ddec 1px solid}._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7 li{color:var(--textGrayColorV11);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:500;line-height:normal;padding:0 10px 12px;margin-right:20px;cursor:pointer;position:relative}._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7 li:after{width:0%;height:2px;background-color:var(--darkColorV3);position:absolute;bottom:0;left:0;right:0;margin:auto;content:"";opacity:0;transition:all .5s ease-in}._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7 li._active_15lvh_32:after{opacity:1;width:100%}._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7 li:last-child{margin-right:0}._filter_search_button_area_15lvh_53{width:44px;height:40px;border-radius:4px;background:#e6edf4;display:flex;align-items:center;justify-content:center;cursor:pointer;margin-right:22px}@media only screen and (max-width:1099px){._table_card_area_15lvh_66 ._head_filter_area_15lvh_1{flex-wrap:wrap}._table_card_area_15lvh_66 ._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7{margin-bottom:15px}._table_card_area_15lvh_66 ._head_filter_area_15lvh_1 ._right_area_details_wrap_15lvh_72{flex:0 0 100%;width:100%;justify-content:space-between}}@media only screen and (max-width:750px){._head_filter_area_15lvh_1{flex-wrap:wrap}._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7{margin-bottom:15px}._head_filter_area_15lvh_1 ._tab_area_wrap_15lvh_7 li{font-size:12px;margin-right:4px}._head_filter_area_15lvh_1 ._right_area_details_wrap_15lvh_72{flex:0 0 100%;width:100%;justify-content:space-between;flex-wrap:wrap}}._right_side_panel_15lvh_96{flex:1 0 auto;min-height:86vh;background-color:var(--whiteColor);box-shadow:-6px 4px 8px #00000008;padding:16px;overflow:auto}._right_side_panel_15lvh_96 ._head_area_15lvh_104{margin-bottom:23px}._right_side_panel_15lvh_96 h2{color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:24px;font-style:normal;font-weight:500;line-height:normal}._right_side_panel_15lvh_96 ._search_area_15lvh_115{width:250px;position:relative}._right_side_panel_15lvh_96 ._search_area_15lvh_115 ._form_control_15lvh_119{width:100%;height:30px;border-radius:8px;border:1px solid #c7e4ff;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d;padding:0 15px 0 54px;outline-style:none;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px}._right_side_panel_15lvh_96 ._search_area_15lvh_115 img{position:absolute;top:0;left:15px;bottom:0;margin:auto}._search_area_15lvh_115{width:250px;position:relative}._search_area_15lvh_115 ._form_control_15lvh_119{width:100%;height:40px;border-radius:8px;border:1px solid #c7e4ff;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d;padding:0 15px 0 54px;outline-style:none;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px}._search_area_15lvh_115 img{position:absolute;top:0;left:15px;bottom:0;margin:auto}._form_control_15lvh_119{width:60%;height:40px;border-radius:8px;border:1px solid #c7e4ff;background:var(--whiteColor);box-shadow:0 4px 6px -2px #1018280d;outline-style:none;color:var(--textGrayColorV10);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:22px;display:flex;justify-content:center;align-items:center;cursor:pointer}._form_control_15lvh_119:hover{border:1px solid #00539f}._date_popup_wrapper_15lvh_195{width:370px;background-color:var(--whiteColor);border-radius:4px;position:absolute;top:calc(24% + 1px);right:5%;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a}._dashboard_wrapper_15lvh_40{width:100%;height:100%;padding:40px;position:relative}._dashboard_wrapper_15lvh_40 ._top_card_wrapper_15lvh_46{width:100%;display:grid;grid-template-columns:repeat(4,1fr);grid-gap:33px}._section_area_wrapper_15lvh_219{width:100%;margin-top:45px;display:grid;grid-template-columns:2.5fr 1fr;grid-gap:40px}._section_area_wrapper_15lvh_219 ._section_15lvh_219{width:100%}._table_section_area_wrapper_15lvh_230{margin-top:30px}._screenHeader_15lvh_234{color:var(--textGrayColorV10);text-align:center;font-family:var(--commonFont);font-size:25px;font-weight:500}._filter_table_wrap_15lvh_242{width:100%}._table_card_area_15lvh_66{width:100%;box-shadow:0 0 5px #00000014;border-radius:8px}@media only screen and (max-width:1600px){._dashboard_wrapper_15lvh_40{padding:24px 23px}._dashboard_wrapper_15lvh_40 ._top_card_wrapper_15lvh_46{grid-gap:23px}._dashboard_wrapper_15lvh_40 ._section_area_wrapper_15lvh_219{margin-top:24px;gap:24px}}@media only screen and (max-width:1250px){._section_area_wrapper_15lvh_219{grid-template-columns:repeat(1,1fr)}}@media only screen and (max-width:1100px){._dashboard_wrapper_15lvh_40 ._top_card_wrapper_15lvh_46{grid-template-columns:repeat(2,1fr)}}@media only screen and (max-width:750px){._dashboard_wrapper_15lvh_40{padding:15px}._dashboard_wrapper_15lvh_40 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._time_1sp6y_78{font-size:10px}._availability_wrapper_1sp6y_47:before{position:absolute;top:0;left:0;right:0;bottom:0;width:100%;height:100%;content:"";background:var(--gradientColorV2)}._availability_wrapper_1sp6y_47 span{color:var(--greenColor);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:600;line-height:normal;cursor:pointer}._availability_wrapper_1sp6y_47 span._bell_1sp6y_101 img{margin-right:6px;filter:hue-rotate(-52deg)}._availablity_pop_wrapper_1sp6y_106{position:absolute;width:400px;top:-180px;bottom:auto;padding:0 0 14px;border-radius:8px;box-shadow:0 4px 6px -2px #1018280d,0 12px 16px -4px #1018281a;background-color:var(--whiteColor);z-index:999;transform:translateY(110%)}._availablity_pop_wrapper_1sp6y_106 ul{width:100%}._availablity_pop_wrapper_1sp6y_106 ul li{width:100%;height:38px;display:flex;align-items:center;color:var(--textGrayColorV8);font-family:var(--commonFont);font-size:14px;font-style:normal;font-weight:400;line-height:20px;padding:0 16px;cursor:pointer}._availablity_pop_wrapper_1sp6y_106 ul li:hover{background-color:#e6edf4}._availablity_pop_wrapper_1sp6y_106 ul li img{width:16px;margin-right:12px}._availablity_pop_wrapper_1sp6y_106 ul li._status_level_1sp6y_142{width:100%;height:42px;display:flex;align-items:center;color:var(--subHeadingColorV2);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal;padding:0 16px}._checkbox_1sp6y_156{position:relative}._checkbox_1sp6y_156 input[type=checkbox]{opacity:0;position:absolute;top:0;left:0;width:20px;height:20px;cursor:pointer;z-index:9}._checkbox_1sp6y_156 input[type=checkbox]+label span{width:20px;height:20px;border:var(--primaryColor) 2px solid;border-radius:3px;display:block;position:relative}._checkbox_1sp6y_156 input[type=checkbox]+label span:before{width:20px;height:20px;background-image:url(../../../../../assets//dashboard//main_dashboard/check.png);background-repeat:no-repeat;background-position:center;background-size:70%;position:absolute;top:-2px;left:-2px;margin:auto;content:"";filter:brightness(0) invert(1);display:none}._checkbox_1sp6y_156 input[type=checkbox]:checked+label span{background-color:var(--primaryColor)}._checkbox_1sp6y_156 input[type=checkbox]:checked+label span:before{display:block}._button_group_1sp6y_199{margin-top:10px;width:100%;justify-content:center}._button_group_1sp6y_199 button{border-radius:6px;height:30px;border:1px solid var(--offWhiteColorV15);background-color:var(--whiteColor);color:var(--darkColorV9);font-family:var(--commonFont);font-size:13px;font-style:normal;font-weight:600;align-items:center;line-height:normal;letter-spacing:.085px;cursor:pointer;outline-style:none;margin-right:10px}._button_group_1sp6y_199 button:last-child{margin-right:0;background-color:var(--primaryColor);color:var(--whiteColor)}._button_group_1sp6y_199 button{display:flex;justify-content:center}._campaign_list_wrapper_1mbmk_1{width:100%;padding:10px}._add_contacts_wrapper_1mbmk_6{width:830px;margin:124px auto 0}._add_contacts_wrapper_1mbmk_6 ._head_1mbmk_10{width:100%;margin-bottom:43px}._add_contacts_wrapper_1mbmk_6 ._head_1mbmk_10 h3{color:var(--secondaryColor);font-family:var(--headingFont);font-size:24px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:16px}._add_contacts_wrapper_1mbmk_6 ._head_1mbmk_10 h2{color:var(--textGrayColorV10);font-family:var(--headingFont);font-size:24px;font-style:normal;font-weight:600;line-height:20px;margin-bottom:12px}._add_contacts_wrapper_1mbmk_6 ._head_1mbmk_10 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h2{font-size:18px;font-weight:600;margin-bottom:10px}._default_popup_wrapper_5guts_1 ._content_area_5guts_21 p{font-size:16px;font-weight:400}._default_popup_wrapper_5guts_1 ._button_wrap_5guts_37{margin-top:15px}._default_popup_wrapper_5guts_1 ._button_wrap_5guts_37 button{padding:10px 12px;border-radius:6px;font-family:var(--commonColor);font-size:15px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.075px;cursor:pointer}._default_popup_wrapper_5guts_1 ._button_wrap_5guts_37 button._buttonOne_5guts_51{background-color:#dbeafe;color:var(--primaryColor);margin-right:12px}._default_popup_wrapper_5guts_1 ._button_wrap_5guts_37 button._buttonTwo_5guts_56{margin-right:0;background-color:var(--primaryColor);color:var(--whiteColor)}._default_popup_wrapper_5guts_1 ._button_wrap_5guts_37 button img{margin-left:8px}@media only screen and 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._tab_area_wrap_s7hwb_7 li:last-child{margin-right:0}._filter_search_button_area_s7hwb_40{width:44px;height:40px;border-radius:4px;background:#e6edf4;display:flex;align-items:center;justify-content:center;cursor:pointer;margin-right:22px}@media only screen and (max-width:1099px){._table_card_area_s7hwb_53 ._head_filter_area_s7hwb_1{flex-wrap:wrap}._table_card_area_s7hwb_53 ._head_filter_area_s7hwb_1 ._tab_area_wrap_s7hwb_7{margin-bottom:15px}._table_card_area_s7hwb_53 ._head_filter_area_s7hwb_1 ._right_area_details_wrap_s7hwb_59{flex:0 0 100%;width:100%;justify-content:space-between}}@media only screen and (max-width:750px){._head_filter_area_s7hwb_1{flex-wrap:wrap}._head_filter_area_s7hwb_1 ._tab_area_wrap_s7hwb_7{margin-bottom:15px}._head_filter_area_s7hwb_1 ._tab_area_wrap_s7hwb_7 li{font-size:12px;margin-right:4px}._head_filter_area_s7hwb_1 ._right_area_details_wrap_s7hwb_59{flex:0 0 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p{color:var(--offWhiteColorV9);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._card_1el61_20 p span{color:var(--primaryColor)}._card_1el61_20._rating_1el61_92 span,._card_1el61_20._rating_1el61_92 p{color:var(--primaryColor)!important}._texLarge_1el61_99{color:var(--greenColor);font-family:var(--commonFont);font-size:16px;font-style:normal;font-weight:500;line-height:normal}._texLarge_1el61_99 ._status_1el61_48{border-radius:10px;padding-left:16px;position:relative}._texLarge_1el61_99 ._status_1el61_48:before{width:6px;height:6px;border-radius:100%;position:absolute;top:0;bottom:0;margin:auto;left:5px;content:""}._texLarge_1el61_99 ._status_1el61_48._positive_1el61_64{background-color:#f0fff3;color:var(--greenColor)}._texLarge_1el61_99 ._status_1el61_48._positive_1el61_64:before{background-color:var(--greenColor)}._texLarge_1el61_99 ._status_1el61_48._negative_1el61_71{background-color:#ffe1e1;color:var(--redColor)}._texLarge_1el61_99 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li{color:var(--textGrayColorV11);font-family:var(--headingFont);font-size:12px;font-style:normal;font-weight:600;line-height:normal;letter-spacing:.6px;text-transform:uppercase;height:40px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._details_1xr6l_64{height:40px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._no_1xr6l_67{font-size:13px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li:first-child span{margin-bottom:0}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._avatar_1xr6l_73{margin-right:12px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._name_1xr6l_76{text-transform:none;color:var(--subHeadingColor)}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li span{min-height:15px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li strong{text-transform:capitalize;color:var(--offWhiteColorV9);font-size:14px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._satisfaction_level_1xr6l_88{text-transform:none;color:var(--greenColor)}._customer_status_contact_details_wrapper_1xr6l_93{display:grid;grid-template-columns:1.5fr 2fr;grid-gap:16px;margin-bottom:20px}@media only screen and (max-width:1500px){._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li,._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._details_1xr6l_64{height:33px}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li span,._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li strong,._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li ._no_1xr6l_67{font-size:10px}._customer_status_contact_details_wrapper_1xr6l_93{grid-gap:6px}}@media only screen and (max-width:750px){._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50{flex-wrap:wrap}._customer_insight_wrapper_1xr6l_22 ._customer_details_1xr6l_50 li{flex:0 0 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._text_1xr6l_167{color:var(--greenColor);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._status_1xr6l_175{border-radius:10px;padding-left:16px;position:relative}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._status_1xr6l_175:before{width:6px;height:6px;border-radius:100%;position:absolute;top:0;bottom:0;margin:auto;left:5px;content:""}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._status_1xr6l_175._positive_1xr6l_191{background-color:#f0fff3;color:var(--greenColor)}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._status_1xr6l_175._positive_1xr6l_191:before{background-color:var(--greenColor)}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._status_1xr6l_175._negative_1xr6l_198{background-color:#ffe1e1;color:var(--redColor)}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._status_1xr6l_175._negative_1xr6l_198:before{background-color:var(--redColor)}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 ._smily_area_1xr6l_164 ._text_1xr6l_167 ._no_1xr6l_67{margin-top:6px}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 p{color:var(--offWhiteColorV9);font-family:var(--commonFont);font-size:12px;font-style:normal;font-weight:500;line-height:normal}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139 p span{color:var(--primaryColor)}._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139._rating_1xr6l_219 span,._agent_status_card_wrapper_1xr6l_133 ._card_1xr6l_139._rating_1xr6l_219 p{color:var(--primaryColor)!important}@media only screen and 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